iPad 2 Screen Fail

Discussion in 'iPad Tips, Help and Troubleshooting' started by iicehawk15, Apr 9, 2011.

  1. iicehawk15 macrumors newbie

    Joined:
    Apr 9, 2011
    #1
    Hey all,

    11.5 hours after buying my 16gb ipad 2, the screen refuses to turn on. I Charged the device to 100% and then played some games and facetimed (about 84% battery left). I left the device down for about 30 minutes and then tried to turn it on and nothing! Screen button, lock button, nothing worked! I connected it to the power adapter but it still did not respond.

    See YouTube here for my problem video: http://www.youtube.com/watch?v=NtdUNNW5cKw

    The only thing I think it could be is a drained battery because of open apps, but I wouldn't have thought they could drain the battery so fast. Any tips or suggestions would be much appreciated!
     
  2. CristobalHuet macrumors 65816

    CristobalHuet

    Joined:
    Jan 18, 2008
    Location:
    Montreal
    #2
    Try holding both the power and home button at the same time, keep holding it until the screen turns on.
     
  3. g.fabian macrumors newbie

    Joined:
    Apr 9, 2011
    #3
    Pick up your phone and call 1800 My-Apple and request to speak with Apple Care and explain your problem to them. If anyone is going to be able to assist you, it will be them. :):apple:
     
  4. iicehawk15 thread starter macrumors newbie

    Joined:
    Apr 9, 2011
    #4
    Thanks for the tip, just tried it the the iPad symbol came up and the device turned on. I checked my taskbar and I had a lot of apps open, you guys think I should still take it back?
     
  5. g.fabian macrumors newbie

    Joined:
    Apr 9, 2011
    #5
    Well even if you bought it without the 2yr extended contract, you still have a 1 year contract with applecare. If you had like 30 apps opened and they all started to crash at once a hard reset could do the trick but if it becomes a reoccurring problem, I would call them up. :apple:
     
  6. iicehawk15 thread starter macrumors newbie

    Joined:
    Apr 9, 2011
    #6
    Okay thanks, talked with apple support and they blamed the amount of apps and the heavy apps (garageband) that were running.
     
  7. Zazoh macrumors 6502a

    Zazoh

    Joined:
    Jan 4, 2009
    Location:
    Mico, Texas
    #7
    The apps are supposed to self shut down to free memory as per Apple. The person you talked to is wrong.
     
  8. TheWheelMan macrumors 6502a

    TheWheelMan

    Joined:
    Mar 15, 2011
    #8
    A lot of apps do take up memory unless you close them down, so I think you are at least partially wrong.
     

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