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iPad 2 Syncing Issues

benhollberg

benhollberg

macrumors 68020
Original poster
Mar 8, 2010
2,170
7
I have been able to sync my iPad fine before, just barely I tried two times and both times it came up with this. First when I plugged in it said: "iTunes was unable to load data class information from Sync Services. Re-connect or try again later." So I pressed ok, it actually synced and all but then after it said: "iTunes could not back up the iPad "Ben Hollberg's iPad" because the back up session failed." Then I pressed ok and it just looked normal in iTunes. I tried to back up manually by right clicking on the device in the iTunes sidebar but the same message came up.

I have now tried syncing three times and this has happened every time.

Any help would be great. Thanks.
 
I just tried syncing my iPhone 4 and the same thing happened, I am running the latest version of iTunes and iOS on both devices on Mac. In addition I looked to see if the back ups were there in the iTunes preferences and they were not, no back ups at all! Please I need some help, thanks.
 
I just restarted my MacBook Pro and still having the same problems, exactly the same. Please does anyone else experience this or have heard of this?
 
I'm going to the Apple store in two hours to get this figured out. I'll report back later.
 
Just got back from the Apple store and everything is ok now. The Genius said he had never seen this before but thought it may be that mobile device thing in the system. He deleted and reinstalled iTunes and all, it worked perfect. Everything is good now.
 
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