IPad 2 uk genius replacement

Discussion in 'iPad' started by homes2525, Apr 5, 2011.

  1. homes2525 macrumors member

    Joined:
    Jun 5, 2010
    #1
    Hi
    So I have an iPad 2 with 2 dead pixels and backlight bleeding, the retailer I purchased it from do not have any stock for exchanges, so I set it up for a refund. However I was considering getting it replaced at the genius bar. Has anyone done this? Is it a new unit they give you or a refurbished unit from a non retail package?
    Thanks
     
  2. WillEH macrumors 6502a

    WillEH

    Joined:
    Feb 8, 2011
    Location:
    United Kingdom
    #2
    You're best ringing your store up and checking. I'd think they would give you a new one, but it depends on the store I suppose. Ring them first :)
     
  3. guicane macrumors regular

    guicane

    Joined:
    Jul 11, 2008
    Location:
    London, UK
    #3
    My iPad 2 arrived from John Lewis with a couple of marks on the back and a small dent on the corner so I went to the Apple store in Regent's St and was told they didn't have any replacement parts otherwise he could just change the back with a new one and then told me to try and get it swapped in John Lewis, where I got it from.

    :(
     
  4. Brookzy macrumors 68040

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #4
    Surely he couldn't swap the back! It has a unique serial, and on 3G models an IMEI number.

    Plus there will be about a litre of glue.
     

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