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Was charging with 3rd party accessory fast before? If it was then that's odd - if it was always slow - perhaps try a more powerful apple charger? (e.g. 10W one?)

How long have they had the iPad 3? It might be that the battery isn't in as good condition.

iPad 3 is quite power hungry due to the retina screen and older chipset; I had to get the 10W wall charger just to do it faster.
 
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How long is the charging time
6 hrs
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Was charging with 3rd party accessory fast before? If it was then that's odd - if it was always slow - perhaps try a more powerful apple charger? (e.g. 10W one?)

How long have they had the iPad 3? It might be that the battery isn't in as good condition.

iPad 3 is quite power hungry due to the retina screen and older chipset; I had to get the 10W wall charger just to do it faster.
My friend owned the iPad for 5 years and she lost the charging cable and USB power adapter on the 3rd year owning it
 
Sometimes chargers fail , you try to charge the iPad with another charge
 
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