iPad iPad 3 on warranty with a dead pixel row, which iPad is the replacement?

Discussion in 'iPad' started by oliversl, Nov 3, 2012.

  1. oliversl macrumors 65816

    Jun 29, 2007
    a coworker had no luck with iPad3. First, the iPad frooze on a skype video call and never came back. Apple Store exchanged for a new iPad 3.

    But, now after a 1 month use the iPad 3 has a dead pixel row and the home button does not work well. I hope Apple Store can exchange it again, but the big question is: which iPad will he get as a replacement? A refurbished iPad3 or a new iPad4?

    Anyone has exchanged an iPad3 for an iPad4?

  2. ANMA dojo macrumors regular

    Mar 22, 2010
    they replace your ipad 3 with another ipad 3.
  3. ucfgrad93 macrumors P6


    Aug 17, 2007
    Yep, Apple keeps older stock for this sort of thing.
  4. Fruit Cake macrumors 6502a

    Mar 31, 2012
    Your friend will get a brand spanking shiney refurbished iPad 3 ;)
  5. oliversl thread starter macrumors 65816

    Jun 29, 2007
    Thanks to all!

    The idea is to get a new replacement, no matter if its 4th gen or 3rd gen.

    BTW, this issue has been really embarrassing to me since I recommended buying the 3rd gen iPad. I never heard of an iPad failing twice. Is this "normal"?

  6. raccoonboy macrumors 6502a

    Oct 22, 2012
    hold on to your dead pixels Ipad 3 for another 6 months. Maybe by then they could ran out of old Ipad 3 stock and you can get Ipad 4.
  7. noteple macrumors 65816


    Aug 30, 2011
    They didn't "run out" of the iPad 2 stock yet. Usually have to wait at least two years after manufacture discontinued.
    If your refurbished iPad 1 under Apple care fails they may not have one at the store but they can still order a replacement from the warehouse.
  8. JS82712 macrumors 6502a


    Jul 1, 2009
    Quit trying to be an expert...
    a) obviously they don't run out of iPad 2...they're still making and selling them.
    b) the white iP4 did run out earlier this year and a lot of people got a free 'upgrade' to the white 4S when they replaced defective iP4.
  9. noteple macrumors 65816


    Aug 30, 2011
    Just an opinion, obviously.

    And we were talking about iPad not iPhones.

    If Apple cannot make good on a warranty they have a long track record of offering a suitable replacement. I've seen plastic MacBooks swapped out for unibodies for example.

    But the forums have not had "a lot of people" getting iPad 2's for broken iPad 1's and
    iPad 3's for broken iPad 2's.
  10. alphaod macrumors Core


    Feb 9, 2008
    There is no chance of getting a iPad 4 unless they mess up really badly.

    It's not like a computer because a computer once they decided to replace the computer they can't just go manufacturer another one.

    I had an iPhone (1st gen) recently replaced. I had to wait a week for Apple to order a replacement.
  11. raccoonboy macrumors 6502a

    Oct 22, 2012
    I think its the matter of luck here. But in the case of Ipad 3, apple even took them out of the store. Consider it beta version of the REAL ipad with retina so if they discontinued Ipad 3, there is a chance you will get a 4. Selling price at launch is the same regardless. Though, Iphone sells lot more than Ipad so its not surprise they ran out.

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