iPad 4 keeps going to black screen/freezing

Discussion in 'iPad Tips, Help and Troubleshooting' started by jeanarae, May 21, 2015.

  1. jeanarae macrumors newbie

    Joined:
    May 21, 2015
    #1
    For the past 5ish days, my iPad 4 keeps crashing (?). It doesn't matter what I'm doing, browsing safari, moving icons on the home screen, on reddit. The screen goes black, but it's still on (like a full screen image of just black). It is unresponsive. I have to do a hard reboot (home+power button). If I leave it for around 1 minute on this black screen, it will sometimes go back to what was previously on the screen, but it's frozen. One time after rebooting, a black screen with "connect to iTunes" came up.

    I have done two restores. My software is up to date. After my last restore, I have only downloaded two apps (Overcast & AMRC). It is out of warranty and I don't have an apple store nearby. There is a Simply Mac authorized dealer in my town that I think I'll drop by tomorrow.

    Do you guys have any ideas? It's very upsetting.
     
  2. gotluck macrumors 603

    gotluck

    Joined:
    Dec 8, 2011
    Location:
    East Central Florida
    #2
    It sounds like you've covered the troubleshooting steps to me, sorry :(
     
  3. jeanarae thread starter macrumors newbie

    Joined:
    May 21, 2015
    #3
    What could it be? I take such good care of it! You think I'll likely just have to buy a new one? :(
     
  4. gotluck macrumors 603

    gotluck

    Joined:
    Dec 8, 2011
    Location:
    East Central Florida
    #4
    I would guess something hardware related, but please don't take my advice :)
     

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