BensonTT

macrumors regular
Original poster
Nov 13, 2012
133
27
Hey guys for some reason my daughters iPad 7th gen is not working. It keeps going to the apple logo then goes to a black blank screen. I put it in DFU mode and try to restore it but it keeps failing with a 1403 error. Does someone know how to fix this? It would be greatly appreciated! Thank you

 

BensonTT

macrumors regular
Original poster
Nov 13, 2012
133
27
^^ yes I did exactly that but it keeps timing out and giving me the 1403 error
 

WildSky

Contributor
Apr 16, 2020
4,137
3,600
East of the sun, west of the moon
^^ yes I did exactly that but it keeps timing out and giving me the 1403 error
That article describes the restore steps. Are you sure that's what you followed because you mentioned putting it into DFU mode, which is different. The link below is for the recovery steps. Are these the steps you followed instead of the restore steps?

 

WildSky

Contributor
Apr 16, 2020
4,137
3,600
East of the sun, west of the moon
Just to add, I can't find anything about that error in the update/restore error code list (https://support.apple.com/en-us/HT204770), and any other non-Apple sites that mention 1403 are several years old.

Think I'm not going to be much help for you, sorry. Hoping someone else will give you a hand. I'd make sure you're on the latest version of iTunes for Windows and review the steps in this article too, which you probably already have done as well:

 

BensonTT

macrumors regular
Original poster
Nov 13, 2012
133
27
Hey guys. Same thing in recovery mode. Keep getting an error
 

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TheSufle

macrumors member
Feb 13, 2019
69
36
I have the same problem, the error indicates a problem with nand memory, only my ipad air 2 with my old broken screen works and is updated, and with the new screen, the same thing happens as you do!
 

BensonTT

macrumors regular
Original poster
Nov 13, 2012
133
27
I have the same problem, the error indicates a problem with nand memory, only my ipad air 2 with my old broken screen works and is updated, and with the new screen, the same thing happens as you do!
So do you mean the iPad is pretty much garbage now?
 

BensonTT

macrumors regular
Original poster
Nov 13, 2012
133
27
Maybe it's time to contact Support to find out what your repair options are and how much it will cost.
Yes went to the Apple store a couple days ago, since it’s out of warranty, they wanted $329cad for a replacement lol
 

mi7chy

macrumors G3
Oct 24, 2014
8,212
8,923
Everything about error 1403 points to file corruption with downloaded image. Try a different computer and/or internet connection. Where are you located? Maybe someone local to you can help out.
 

mi7chy

macrumors G3
Oct 24, 2014
8,212
8,923
unfortunately did not work either :(

Did you move the downloaded ipsw image to the right folder? See if you have this folder.

iPadC:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
 
Last edited:

BensonTT

macrumors regular
Original poster
Nov 13, 2012
133
27
Did you move the downloaded Ipswich image to the right folder? See if you have this folder.

iPadC:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
Ok let me try this and report back
 
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