iPad iPad Air 2 cellular sometimes don't work on wifi

Closingracer · Jan 17, 2015

I've noticed at times my iPad says it has no connection to servers while it says it has a strong connection and at times I would need to turn it off and use cellular . Is there a way to fix this or I need to get an exchange ?

adamhenry · Jan 17, 2015

When you lose connection to servers, try to access the web page for your router.

Closingracer · Jan 17, 2015

adamhenry said:
When you lose connection to servers, try to access the web page for your router.

What would that do ?

Closingracer · Jan 22, 2015

? Nobody knows how to fix this?

racytracy73 · Jan 22, 2015

iPad Air 2 cellular sometimes don't work on wifi

I have the same problem, If I reset it it will work again, same issue keeps
happening after maybe a hour or so online. Anyone got a answer?

adamhenry · Jan 22, 2015

Closingracer said:
What would that do ?

if you can open the web page for your router, wifi is still working. If you can't then wifi is probably disconnecting.

Closingracer · Jan 22, 2015

adamhenry said:
if you can open the web page for your router, wifi is still working. If you can't then wifi is probably disconnecting.

I can tell you 500% my router is working. I have my phone, laptop and game consoles on the same wifi router and the only thing giving my an issue is my iPad

adamhenry · Jan 22, 2015

Closingracer said:
I can tell you 500% my router is working. I have my phone, laptop and game consoles on the same wifi router and the only thing giving my an issue is my iPad

Who said your router wasn't working?

Closingracer · Jan 22, 2015

adamhenry said:
Who said your router wasn't working?

I can do whatever you said anyways... It's my iPad at fault not my router connection

adamhenry · Jan 22, 2015

Closingracer said:
I can do whatever you said anyways... It's my iPad at fault not my router connection

I suspect that your iPad is dropping the wifi connection and suggested trying the routers webpage because you can't ping the router with the iPad.

Closingracer · Jan 22, 2015

adamhenry said:
I suspect that your iPad is dropping the wifi connection and suggested trying the routers webpage because you can't ping the router with the iPad.

I assumed this but how do I fix it? I don't really want to go through exchanging

adamhenry · Jan 22, 2015

Closingracer said:
I assumed this but how do I fix it? I don't really want to go through exchanging

There are a few threads about wifi issues with iPhones and iPads. Some blame IOS 8.1.2. Exchange might be easiest.

racytracy73 · Jan 22, 2015

I am not losing wifi my IPhone 6 still works and so does my Mac Book Pro. My wife's IPad Air 2 cellular also has same problem. Resetting the IPad and we're back on wifi.

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I have ver. 8.1, I have not done the upgrade.

adamhenry · Jan 22, 2015

What kind of security are you guys using on your wifi? WPA2? If I had similar problems, I would temporarily disable security and see if the problem persists.

racytracy73 · Jan 22, 2015

WPA2, it's a Linksys EA- series router. Will disable security, what if that works then what?

adamhenry · Jan 22, 2015

racytracy73 said:
WPA2, it's a Linksys EA- series router. Will disable security, what if that works then what?

That depends on your situation. I would expect a WPA2 problem to be software though and there should be a lot more problems being reported.

Closingracer · Jan 24, 2015

adamhenry said:
What kind of security are you guys using on your wifi? WPA2? If I had similar problems, I would temporarily disable security and see if the problem persists.

Lol not going to disable security on my router ....rather pay Verizon overages then deal with a unprotected router

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racytracy73 said:
I am not losing wifi my IPhone 6 still works and so does my Mac Book Pro. My wife's IPad Air 2 cellular also has same problem. Resetting the IPad and we're back on wifi.

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I have ver. 8.1, I have not done the upgrade.

Even that is a temp fix that not always fixes it .... I have iOS 8.1.2 and it still reads my router but the connection doesn't seem to work with anything

scaredpoet · Jan 24, 2015

Closingracer said:
I assumed this but how do I fix it? I don't really want to go through exchanging

Then I giuess you're stuck.

The course of action to troubleshoot here is:

1. Troubleshoot the router (which you don't want to do)
2. Reset Network settings, and going though these steps.
2. Restore the iPad from scratch (I'm guessing the answer to this one is also no)
3. Exchange the iPad (which you don't want to do)

None of us here have enough information about your router or internet connection to suggest anything else that could be meaningful.

adamhenry · Jan 24, 2015

Closingracer said:
Lol not going to disable security on my router ....rather pay Verizon overages then deal with a unprotected router

That is the best choice for some.

Ipadlover29 · Jan 24, 2015

Closingracer said:
I've noticed at times my iPad says it has no connection to servers while it says it has a strong connection and at times I would need to turn it off and use cellular . Is there a way to fix this or I need to get an exchange ?

Have you tried disabling cellular data while connected to wifi? I had a similar issue with my 6 plus. Another solution is to upgrade to a new router that ac wireless. This also solved the issue for me.

racytracy73 · Jan 24, 2015

iPad Air 2 cellular sometimes don't work on wifi

I tried disconecting cellular, it made no difference, it's Linksys EA router only about 6 months old, when the IPad Air 2 cellular wifi stops my IPhone 6, Mac book pro are still receiving wifi and working, I can get wifi back if I reset IPad.
turning off and on won't do it.

Ipadlover29 · Jan 24, 2015

racytracy73 said:
I tried disconecting cellular, it made no difference, it's Linksys EA router only about 6 months old, when the IPad Air 2 cellular wifi stops my IPhone 6, Mac book pro are still receiving wifi and working, I can get wifi back if I reset IPad.
turning off and on won't do it.

I've had a number of issues with linksys routers. I tried a newer netgear and Apple router and had no issues.

racytracy73 · Jan 24, 2015

iPad Air 2 cellular sometimes don't work on wifi

My IPhone 6 and Macbook pro don't have any issues with wifi, why just the IPad?

Ipadlover29 · Jan 24, 2015

racytracy73 said:
My IPhone 6 and Macbook pro don't have any issues with wifi, why just the IPad?

For me the situation was similar. My iPad air 2 and MacBook had no issues, but my 6 plus did.

Closingracer · Jan 25, 2015

Ipadlover29 said:
Have you tried disabling cellular data while connected to wifi? I had a similar issue with my 6 plus. Another solution is to upgrade to a new router that ac wireless. This also solved the issue for me.

Yeah I have and don't really need an AC router since my top speed is 50 down and 5 up and don't want to Be paying for it

iPad iPad Air 2 cellular sometimes don't work on wifi

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