iPad iPad Air 2 cellular sometimes don't work on wifi

Closingracer

macrumors 68040
Original poster
Jul 13, 2010
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I've noticed at times my iPad says it has no connection to servers while it says it has a strong connection and at times I would need to turn it off and use cellular . Is there a way to fix this or I need to get an exchange ?
 

racytracy73

macrumors newbie
Jan 22, 2015
5
0
iPad Air 2 cellular sometimes don't work on wifi

I have the same problem, If I reset it it will work again, same issue keeps
happening after maybe a hour or so online. Anyone got a answer?
 

Closingracer

macrumors 68040
Original poster
Jul 13, 2010
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if you can open the web page for your router, wifi is still working. If you can't then wifi is probably disconnecting.
I can tell you 500% my router is working. I have my phone, laptop and game consoles on the same wifi router and the only thing giving my an issue is my iPad
 

Closingracer

macrumors 68040
Original poster
Jul 13, 2010
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I suspect that your iPad is dropping the wifi connection and suggested trying the routers webpage because you can't ping the router with the iPad.
I assumed this but how do I fix it? I don't really want to go through exchanging
 

racytracy73

macrumors newbie
Jan 22, 2015
5
0
I am not losing wifi my IPhone 6 still works and so does my Mac Book Pro. My wife's IPad Air 2 cellular also has same problem. Resetting the IPad and we're back on wifi.

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I have ver. 8.1, I have not done the upgrade.
 

adamhenry

macrumors 68000
Jan 1, 2015
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On the Beach
What kind of security are you guys using on your wifi? WPA2? If I had similar problems, I would temporarily disable security and see if the problem persists.
 

Closingracer

macrumors 68040
Original poster
Jul 13, 2010
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What kind of security are you guys using on your wifi? WPA2? If I had similar problems, I would temporarily disable security and see if the problem persists.

Lol not going to disable security on my router ....rather pay Verizon overages then deal with a unprotected router

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I am not losing wifi my IPhone 6 still works and so does my Mac Book Pro. My wife's IPad Air 2 cellular also has same problem. Resetting the IPad and we're back on wifi.

----------

I have ver. 8.1, I have not done the upgrade.



Even that is a temp fix that not always fixes it .... I have iOS 8.1.2 and it still reads my router but the connection doesn't seem to work with anything
 

scaredpoet

macrumors 604
Apr 6, 2007
6,627
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I assumed this but how do I fix it? I don't really want to go through exchanging
Then I giuess you're stuck.

The course of action to troubleshoot here is:

1. Troubleshoot the router (which you don't want to do)
2. Reset Network settings, and going though these steps.
2. Restore the iPad from scratch (I'm guessing the answer to this one is also no)
3. Exchange the iPad (which you don't want to do)

None of us here have enough information about your router or internet connection to suggest anything else that could be meaningful.
 

Ipadlover29

macrumors 6502a
May 28, 2011
823
209
I've noticed at times my iPad says it has no connection to servers while it says it has a strong connection and at times I would need to turn it off and use cellular . Is there a way to fix this or I need to get an exchange ?
Have you tried disabling cellular data while connected to wifi? I had a similar issue with my 6 plus. Another solution is to upgrade to a new router that ac wireless. This also solved the issue for me.
 

racytracy73

macrumors newbie
Jan 22, 2015
5
0
iPad Air 2 cellular sometimes don't work on wifi

I tried disconecting cellular, it made no difference, it's Linksys EA router only about 6 months old, when the IPad Air 2 cellular wifi stops my IPhone 6, Mac book pro are still receiving wifi and working, I can get wifi back if I reset IPad.
turning off and on won't do it.
 

Ipadlover29

macrumors 6502a
May 28, 2011
823
209
I tried disconecting cellular, it made no difference, it's Linksys EA router only about 6 months old, when the IPad Air 2 cellular wifi stops my IPhone 6, Mac book pro are still receiving wifi and working, I can get wifi back if I reset IPad.
turning off and on won't do it.
I've had a number of issues with linksys routers. I tried a newer netgear and Apple router and had no issues.
 

racytracy73

macrumors newbie
Jan 22, 2015
5
0
iPad Air 2 cellular sometimes don't work on wifi

My IPhone 6 and Macbook pro don't have any issues with wifi, why just the IPad?
 

Closingracer

macrumors 68040
Original poster
Jul 13, 2010
3,988
1,571
Have you tried disabling cellular data while connected to wifi? I had a similar issue with my 6 plus. Another solution is to upgrade to a new router that ac wireless. This also solved the issue for me.



Yeah I have and don't really need an AC router since my top speed is 50 down and 5 up and don't want to Be paying for it
 
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