iPad Air 2: couldn't activate cellular data on network

Discussion in 'iPad Tips, Help and Troubleshooting' started by sterl1002, Oct 28, 2014.

  1. sterl1002 macrumors newbie

    Joined:
    Oct 21, 2014
    #1
    So I received my air 2 wifi + cellular on Friday, but waited until today to activate cellular. Decided to go with T-Mobile because of their $10, 5GB for 5 months promo. Entered all my info and it said activating cellular. Then I recieved a popup saying "couldn't activate cellular data on network", however I recievend a email from T-Mobile saying everything went through and the plan is active. The iPad just says "Searching..." And has for about a hour. I tried resetting network settings and that did nothing. The cellular tab resembles that of a active cellular iPad (no set up cellular option, just enable/disable LTE, etc. ) Any ideas?
     
  2. s2mikey macrumors 68020

    s2mikey

    Joined:
    Sep 23, 2013
    Location:
    Upstate, NY
    #2
    Sounds like you'll have to call Tmobile and get this sorted out with them. I doubt it's an iPad problem.
     

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