All iPads iPad Air 3 - Purple Screen

[Jamesd123]

Hi

I got a replacement iPad Air 3 in December 2020.

My original iPad Air 3 had this issues - iPad Air (3rd generation) Program for Blank Screen Issue - Apple Support

I took it to my local apple store and they kindly replaced it.

I noticed maybe in February 2021 that I started to get a purple screen issues, it had become more and more frequent and it happens once a week. I use the iPad Air as a media device so mainly radio, TV, YouTube and a bit of web browsing so nothing too taxing to be honest.

I am running iOS 14.4.

So I will go to open an app, or be browsing my Home Screen or anything really and it will freeze, so I will stop pressing and wait for the iPad, then maybe after 5/10 seconds of it freezing the screen will turn purple and the iPad will reset itself and work perfectly fine once I put my passcode in.

There is no single app it will do this on, it seems to be at any time, all apps are updated as well.

Any suggestions? Or does it sound like an internal failure?

I believe the apple stores in Uk will be opening soon, so am I best to go back to my local apple store, seeing as its only 4 months old.

Thanks

 

[AutomaticApple]

So I will go to open an app, or be browsing my Home Screen or anything really and it will freeze, so I will stop pressing and wait for the iPad, then maybe after 5/10 seconds of it freezing the screen will turn purple and the iPad will reset itself and work perfectly fine once I put my passcode in.

That sounds a lot like a respring. That used to happen on my older iPad Pro.

 

[rui no onna]

Sounds like hardware failure. Get it replaced asap while you still have warranty.

 

[Jamesd123]

Sounds like hardware failure. Get it replaced asap while you still have warranty.

Thanks, do you know warranty works with replacement units?

 

[rui no onna]

Thanks, do you know warranty works with replacement units?

When you get a warranty replacement, you get either the original warranty period or 90 days from replacement, whichever is longer.

 

[Jamesd123]

Does anybody else have any suggestions?