iPad iPad Air 3 white spot problem.

Discussion in 'iPad' started by Gamo-X, Jul 31, 2019.

  1. Gamo-X macrumors newbie

    Joined:
    Dec 19, 2017
    #1
    I haven't seen anybody mention about white spot problem on iPad Air 3 only on iPad Pro. Unfortunately, my iPad Air 3 has this problem, it happened around a month after use. Anyone with the same problem?
     

    Attached Files:

  2. EugW macrumors 603

    EugW

    Joined:
    Jun 18, 2017
    #2
    Is that on the home button side?

    So, it looks like the people getting the Air 3 over the 10.5 Pro to avoid the white spot problem are going to be disappointed.

    Fortunately, you should be able to get a replacement for this.
     
  3. Gamo-X thread starter macrumors newbie

    Joined:
    Dec 19, 2017
    #3

    Yes it is a bit above the home button.
     
  4. AutomaticApple macrumors 68000

    AutomaticApple

    Joined:
    Nov 28, 2018
    Location:
    Massachusetts
    #4
    I thought Apple fixed the white spot issue.
     
  5. EugW macrumors 603

    EugW

    Joined:
    Jun 18, 2017
    #5
    Similar to the iPad Pro 10.5” then.
     
  6. kkng macrumors newbie

    Joined:
    Apr 22, 2018
    #6
    I honestly don't know what to say. Bought the Air 3 although I wanted to have the 10,5" Pro 2017, only to avoid the bright spot issue. The iFixit teardown of the Air 3 convinced me, that Apple took some measures to fix this issue. Now I read this.

    Apple, are your customers a joke to you? Why is nobody officially addressing this issue? I was about to buy AppleCare+ a few hours ago, but don't know what to do now.

    I once trusted this company, but I just feel betrayed right now.
     
  7. Richard8655, Jul 31, 2019
    Last edited: Jul 31, 2019

    Richard8655 macrumors 65816

    Richard8655

    Joined:
    Mar 11, 2009
    Location:
    Chicago
    #7
    This looks like the infamous 10.5 that often had issues like this, especially near or around the home button. But in my opinion, all these white spot and light bleed issues come hand in hand with laminated displays. This is the main reason I stick with the regular iPad non-laminated, which rarely have reports of such issues.
     
  8. EugW macrumors 603

    EugW

    Joined:
    Jun 18, 2017
    #8
    What about the laminated Air 2? Our two units have gone 4 and 5 years with no white spots, and it doesn’t seem to be a significant issue with the Air 2.
     
  9. Richard8655 macrumors 65816

    Richard8655

    Joined:
    Mar 11, 2009
    Location:
    Chicago
    #9
    I'm not saying all laminated. But you look at the reports of when these issues do occur, it's almost always laminated.
     
  10. rui no onna macrumors 604

    rui no onna

    Joined:
    Oct 25, 2013
    #10
    Actually, so far, it seems to be primarily Pro 10.5. This is the first Air 3 reported with this issue and I think there might have been one or two 2017 Pro 12.9.

    I don't believe this was a prevalent issue with the Air 2, Pro 9.7 and 1st gen Pro 12.9. At least I've never heard even a single report of it on those models.
     
  11. *~Kim~* macrumors 6502a

    Joined:
    May 6, 2013
    Location:
    UK
    #11
    I was about to say it’s any iPad larger than the standard, though there haven’t been any on the 3rd Gen Pros that I know of. I think I read one or two on here of the 1st Gen 12.9”.

    I also don’t think there have been any on the laminated Mini 4.
     
  12. Torty macrumors member

    Joined:
    Oct 16, 2013
    #12
    For me this kind of issues come with lcd displays. Had 2 Air 2s with book spine effect. Hope to see OLED on iPads soon.
     
  13. rui no onna macrumors 604

    rui no onna

    Joined:
    Oct 25, 2013
    #13
    Wasn't it on the 2nd gen Pro 12.9 and not 1st gen, though?

    Lol, I forgot the Mini 4. I kinda barely use mine.
     
  14. *~Kim~* macrumors 6502a

    Joined:
    May 6, 2013
    Location:
    UK
    #14
    It was definitely more prevalent on the 2nd Gen (though not to the same extent as the 10.5”) but I seem to recall a couple on the 1st Gen 12.9” too.
     
  15. sracer macrumors G3

    sracer

    Joined:
    Apr 9, 2010
    Location:
    Prescott Valley, AZ
    #15
    That is my recollection as well.

    This issue is not due to laminated vs. non-laminated, or even screen size, but seems to be based on form-factor.... any new form-factor after 1st gen 12.9 Pro (2nd gen is the same form-factor but w/pro-motion) seems to suffer from this of one extent or another:

    That would include, the 10.5 Pro, 11.0 Pro, 3rd gen 12.9 Pro, and 10.5 Air 3 (essentially the 10.5 Pro)

    If my theory is correct, then the 2017 and 2018 9.7 iPads, and Mini 5 won't be affected.

    Thinner glass on those newer form-factors? Less (or no) gap between the screen and the other components. I haven't heard reports of those newer form-factors "breathing" like the older iPads.
     
  16. Richard8655 macrumors 65816

    Richard8655

    Joined:
    Mar 11, 2009
    Location:
    Chicago
    #16
    I maintain it is ultimately laminated related. Expect perhaps since the iPad 3 (frequent light bleed and annoying yellowish tint), I don't recall seeing any complaints about white spots, colored bands, or light bleed with subsequent, basic non-laminated iPads. Perhaps there are degree differences of these issues with the various laminated versions, but the common thread is laminated, one way or another IMO.
     
  17. sakurarain macrumors regular

    sakurarain

    Joined:
    Jul 26, 2018
    Location:
    Shanghai
    #17
    That happened on my 1st. gen. iPad Pro as well. Approx. 2 cm above the home button. Luckily my parents’ iPad Air and iPad Air 2 do not have this issue
     
  18. DragonX macrumors regular

    Joined:
    Mar 23, 2013
    #18
    Starting last year buying an iPad became a true lottery, bravo Apple!
     
  19. Richard8655 macrumors 65816

    Richard8655

    Joined:
    Mar 11, 2009
    Location:
    Chicago
    #19
    Thankfully, there's always the exchange solution. But then exchanges become a lottery too!
     
  20. jpiszcz macrumors 6502

    Joined:
    Mar 28, 2010
    #20
    It’s bad though when apple doesn’t acknowledge it and doesn’t take care of their existing customer base.

    If they offered a replacement with no charge that would make most customers happy I think.

    Look at the other thread iPad Pro 10.5 many posts about it there.
     
  21. Digitalguy macrumors regular

    Joined:
    Apr 15, 2019
    #21
    I think all this is little more that pure speculation on the cause of the issue. So far the white spots have been a rare exception outside the 10.5 pro. So whatever is the cause (or set of causes) it's probably much stronger for that model (since problems with older devices are much more rare or non-existent).
     
  22. Gamo-X thread starter macrumors newbie

    Joined:
    Dec 19, 2017
    #22
    Maybe I am just unlucky because there seem to be none or so few iPad Air 3 with this issue.
     
  23. DragonX macrumors regular

    Joined:
    Mar 23, 2013
    #23
    You're right! I was unlucky enough to get a faulty device and then a faulty replacement from Apple that stopped working normally right after warranty expired.

    Yeah they stopped admitting their hardware problems after 2013. They produce faulty devices and many of them develop serious issues 1-2 years. And they just deny it because it's more profitable to force customers to play in the lottery again and again.
     
  24. Rylior macrumors newbie

    Joined:
    May 27, 2019
    #24
    My first ipad air 3 had it too but hardly visible, it was there from the beggining. I got it replaced becouse of stuck pixel/white dot in the corner month after i bought it, new one has any issues yet
     

    Attached Files:

Share This Page

23 July 31, 2019