iPad Air kernel panic BSOD

wessyk87

macrumors newbie
Original poster
Jun 6, 2013
4
0
Hello all, I am having some unique issues that came to a head tonight. Randomly Apps have been crashing randomly, and my iPad has been restarting itself. Tonight I got a sudden blue screen of death (BSOD) followed by a restart, any ideas? This was setup as a new iPad when I got it (not restored from backup:

Incident Identifier: 02F4ABF2-676C-4FCF-A649-43CBB0DDADAB
CrashReporter Key: 7ef75003540e6e420166dc83482ece7e76be83d4
Hardware Model: iPad4,2
Date/Time: 2014-01-06 22:50:06.010 -0500
OS Version: iOS 7.0.4 (11B554a)

panic(cpu 1 caller 0xffffff801b313f10): "memorystatus_jetsam_thread: no victim! available pages:12489\n"
Debugger message: panic
OS version: 11B554a
Kernel version: Darwin Kernel Version 14.0.0: Fri Sep 27 23:08:32 PDT 2013; root:xnu-2423.3.12~1/RELEASE_ARM64_S5L8960X
Kernel slide: 0x000000001ae00000
Kernel text base: 0xffffff801b002000
Boot : 0x529a4f88 0x00000000
Sleep : 0x52cb745b 0x0007b289
Wake : 0x52cb74f9 0x0000015d
Calendar: 0x52cb795f 0x00057523

Panicked task 0xffffff800048cc00: 29564 pages, 140 threads: pid 0: kernel_task
panicked thread: 0xffffff8000666c40, backtrace: 0xffffff80adcc4ab0
0xffffff801b163b80
0xffffff801b027968
0xffffff801b005cd0
0xffffff801b313f10
0xffffff801b026380

Task 0xffffff800048cc00: 29564 pages, 140 threads: pid 0: kernel_task
Task 0xffffff800048c840: 280 pages, 3 threads: pid 1: launchd
Task 0xffffff8000e18a40: 141 pages, 5 threads: pid 79: WirelessCoexMana
Task 0xffffff8000db9580: 0 pages, 1 threads: pid 15825: launchd
Task 0xffffff8000489b40: 44 pages, 1 threads: pid 15838: SpringBoard
Task 0xffffff8000db73c0: 42 pages, 1 threads: pid 15839: lockdownd
Any idea?

Thanks!
 

Intell

macrumors P6
Jan 24, 2010
18,897
407
Inside
Restore it in iTunes as a new device. If problem persists, take it to an Apple Store for possible replacement.
 

charlituna

macrumors G3
Jun 11, 2008
9,631
815
Los Angeles, CA
Restore it in iTunes as a new device. If problem persists, take it to an Apple Store for possible replacement.
I would say the opposite. Back it up, take it to Apple, do not restore.

Why? Because the issue might not start back up right away after a restore and you just destroyed the crash logs. Better to let them see the issue and the logs in case it is something that can be replaced than restore and have it not start up again until later. Even if they say just restore it you can make sure a note is put in the service file. History can be your friend.
 

Wolfpup

macrumors 68030
Sep 7, 2006
2,774
75
Ugh, I got a new Air that kernal panicked before I could even get to the point of updating software. Won't boot now.

I'm not sure if I'm going to replace it or just return it :-/
 

Rodster

macrumors 68040
May 15, 2007
3,178
6
If you like the Air, i'd say get a replacement. If you want an excuse to wait for the next refresh then get your money back. KP on a Mac or a BSOD on a Windows PC are typically caused by corrupted or bad memory, peripheral devices with bad drivers.

I would not keep an iDevice if it started to KP. Like the previous poster said, save the logs and take to an Apple Store for an exchange or refund.
 

Wolfpup

macrumors 68030
Sep 7, 2006
2,774
75
Thanks! Yeah, it's one of those things where I talked myself into it (because of the sale at Best Buy), but then after this happens I'm like weeeeeell do I REALLY need it? LOL
 

Mikey86uk

macrumors 6502a
Jul 3, 2010
586
106
England
my iPad Air also just had the blue screen, and won't turn on now!

Havent backed up in a few days, so is there any chance it will spring to life so i can back it up then take it to the Apple Store?
 

Wolfpup

macrumors 68030
Sep 7, 2006
2,774
75
Grr...Best Buy has the Air on sale again.

This isn't widespread or something that crops up on them, is it? My iPad 2 has been the most reliable Apple mobile product I've owned...it's falling apart, but still it's been good...

I really want another tablet for use in bed, but I'm just nervous after that first one. I hate having to return one AGAIN if it doesn't work.

I'm horrible trying to pick out which version I want too. I can't decide between 32 and 64GB, nor wifi and LTE versions (I don't care about the LTE, but I do love having GPS on my iPad 2!)

Ugh...I hate having to pay $100 for 32GB of Flash, and I hate paying $130 to add GPS!

EDIT: Also, for that matter, the Air's screen really isn't big enough to replicate magazines and graphic novels right... Samsung has a 12" crazy high resolution tablet, but yuck to Android, and double yuck to Android gooped up with Samsung junk so the OS will never get updated, so out of the box it really isn't safe to use online and never will be LOL.
 

TheWheelMan

macrumors 6502a
Mar 15, 2011
982
0
Grr...Best Buy has the Air on sale again.

This isn't widespread or something that crops up on them, is it?...
The fact that you don't see a thousand people posting here about the same problem and screaming bloody murder should answer that question for you. :)

I got my iPad Air on the 10th, and I use it heavily every evening, and haven't had one crash so far.
 

dmccloud

macrumors 65816
Sep 7, 2009
1,027
33
Anchorage, AK
Grr...Best Buy has the Air on sale again.

This isn't widespread or something that crops up on them, is it? My iPad 2 has been the most reliable Apple mobile product I've owned...it's falling apart, but still it's been good...
I got my iPad Air on launch day at Sam's Club (got it before the Apple Store opened and didn't even have to wait in line). I haven't had any issues with it outside of it dying because I keep forgetting to charge it. Hearthstone finally being released for iOS isn't helping me remember to charge it, either...
 
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