iPad iPad Air Smart Cover not lying flat

Discussion in 'iPad Accessories' started by farme, Nov 14, 2013.

  1. farme macrumors member

    Joined:
    Mar 16, 2011
    #1
    Hi :)

    i bought a original iPad Air Smart Cover at the Apple Store the other day. After using it a bit i realised that when i put it on the iPad's screen it is not lying down completely flat, like it should, but it's slighty raised at the left fold. See the attached image what it looks like in reality.

    I guess it's just that the hinge is a bit too short, putting tension on the left panel and thus raising it a bit up. If push the cover down and move it slighty to the right it will stay flat for a while, but it will raise up again.

    So long story short: Is this a common problem with the Smart Cover, or just a defect with mine? Just wanted to get some experiences from other people before i get it exchanged. Because if it is a common problem i will just return it.
     

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  2. The-Real-Deal82 macrumors 601

    The-Real-Deal82

    Joined:
    Jan 17, 2013
    Location:
    United Kingdom
    #2
    I'd get it replaced mate. With the price they charge you'd expect it to fit properly. I've seen fake smart covers fit better than that. Get Apple to take responsibility :)
     
  3. NovemberWhiskey macrumors 68030

    NovemberWhiskey

    Joined:
    May 18, 2009
    #3
    It's a common problem. Mine had the same problem, and I've read about other complaining about the same thing.

    It may lay flatter over time as the leather hinge breaks in. You may wear it in yourself by distressing that leather flap. Break it in like a baseball glove.

    However, as is it won't. It's a design defect.

    Mine also failed to unlock twice in two weeks. I just returned it with my air today which went back for screen issues.

    The stand also does not work great. Good quality leather, great feel, but just a poor design.
     
  4. rpearlberg macrumors 6502a

    Joined:
    May 22, 2010
    #4
    I was just about to post this about my Smart Case. I bought it yesterday and just started using it last night so maybe it needs to break in....or I'll exchange it.
     

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  5. mechanopony macrumors member

    mechanopony

    Joined:
    Sep 8, 2010
    #5
    I've been seeing this a lot on other discussion forums. In general, the three panel smart cover isn't a great design for the Air. It buckles easily on that left side, and the triangle angle is awkward. It's not even leather, it's PU (polyurethane).
     
  6. lastcall macrumors member

    lastcall

    Joined:
    Jan 10, 2013
    #6
    Would heating the cover up do anything? Hair-dryer, etc..?
     
  7. Sh4wN macrumors regular

    Joined:
    Jul 14, 2012
    #7
    I still don't get why people say the three panel is bad design... In fact, the surface of the stand is a good bit larger than before, providing a more sturdy stand.

    I bought my black Smart Cover on launch day and it looked like yours, it's completely flat now. Give it one or two weeks, maybe lay the cover facing the table when you're not using it. It should flatten out!
     
  8. gmaines macrumors member

    Joined:
    Apr 25, 2011
    Location:
    Riverside, Ca
    #8
    Thank goodness I'm lucky, my works perfect, great product.
     
  9. farme thread starter macrumors member

    Joined:
    Mar 16, 2011
    #9
    Thanks for the feed back so far. Also about the the ones about the Smart Case, since I was debating to switch the Cover for the Case.
     
  10. rpearlberg macrumors 6502a

    Joined:
    May 22, 2010
    #10
    If you bring it back let me know what they tell you (whether it's normal and will flatten out or if they give you a new one).
     
  11. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #11
    Maybe bend that seam back the other way a few times. Could loosen it up.
     
  12. punkassjim macrumors newbie

    Joined:
    Jul 2, 2007
    Location:
    San Francisco, CA
    #12
    I've got a Smart Cover for a mini, bought last year, which does this. Since I make covers myself, I have a little insight: it's not about the cover itself being too flexible or not flexible enough. It's about the distance from the hinge magnets to the keep-it-closed magnets being too short. Seems like some covers have tighter manufacturing tolerances than others, even within Apple's production. Kinda crummy that they haven't fixed this in a year.
     

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