iPad air update stuck / looping

Discussion in 'iPad Tips, Help and Troubleshooting' started by Garyd855, Mar 24, 2018.

  1. Garyd855 macrumors newbie

    Joined:
    Dec 22, 2017
    #1
    Hi all. Will keep this brief. went to update latest iPad download. IPAD restarted and the loading line under the apple logo nearly reached the end - then it just hung there for hours - and hours! I did a hard reset, it restarted and said press home to update. On pressing home, it asks for my 4 digit number, and once I enter that, it goes back to starting the loading line, and hangs/freezes again when it is near the end.

    I have been at this for 2 days. I have let the battery drain, and recharged it - this made no difference. I have tried connecting to MacBook and iTunes, but again, it won't allow iTunes to recognise it, as it is stuck on this loop. I have looked online at various options, none of which are working.

    ANY help would be really appreciated.

    Thanks in advance, Gary.
     
  2. flaubert macrumors regular

    Joined:
    Jun 16, 2015
    #2
  3. Garyd855 thread starter macrumors newbie

    Joined:
    Dec 22, 2017
    #3
    --- Post Merged, Mar 26, 2018 ---
    Thanks. I ended up doing a restore which worked and got me out of the loop.

    Gary
     

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