iPad iPad Air wi-fi randomly stops working

Discussion in 'iPad' started by RDAR, Feb 8, 2014.

  1. RDAR macrumors 6502

    Oct 23, 2012
    My iPad Air suddenly won't load anything on the internet at random times. It still says its connected to the wifi and everything. The wifi symbol in the top left corner is full bars. The wi-fi on my MacBook and iPad 4 still work flawlessly and they are all connected to the same wifi. Does anyone know what is going on. I can fix this by forgetting the network then reconnecting to it but is there a permanent fix to this?
  2. RDAR, Feb 13, 2014
    Last edited: Feb 13, 2014

    RDAR thread starter macrumors 6502

    Oct 23, 2012
    So I had a pixel on my iPad Air so I got it replaced and hoped this issue wouldn't happen anymore. Sure enough on my new iPad Air the wifi bars in the top left are still full but nothing on the internet loads. I have to forget the network in the wifi settings and reconnect to it to get the internet to work. No one else is having these problems?

    Edit: All other iOS devices work perfectly without wifi not stoping. (iPad 2, 4, mini, rMini)
  3. TJ61 macrumors 6502a

    Nov 16, 2011
    Did you restore the new iPad from backup? If so, you may have just restored your problem, too.

    Try resetting network settings (Settings>General>Reset>Reset Network Settings).
  4. RDAR thread starter macrumors 6502

    Oct 23, 2012
    No, I started everything from scratch on the new ipad. Didn't do an iCloud backup or plug it into itunes and restore it through there. I just don't get it. Every single device in my house uses the same settings yet this is the only one affected. Doesn't matter what wifi though, at my house, school or at a friends. It will just stop working even though it shows full bar connectivity. :(
  5. kathyricks macrumors 6502

    Nov 26, 2012
    My Air behaves the same way - it just randomly stops loading webpages when I'm connected to WiFi at Starbucks, McDonalds or the Airport. Extremely fustrating and one of the reasons I am looking forward to selling my iPad Air and getting a 13" rMBP.

    The only time the Wifi of my iPad Air works reliably is when I'm connected via the DSL/Wifi Router I have at home.
  6. Altis macrumors 68030

    Sep 10, 2013
    Got my dad an Air last weekend - his first Apple device.

    Started setting it up, wouldn't connect to the wifi network. After resetting, it would connect but claimed there was no internet connection. Forget network and rejoined after restarting and it worked. Then Mail crashed trying to set up his email account.

    Rockiest start to an iOS device. What makes it worse is he doesn't know how it's supposed to work, so when it bugs, he doesn't yet know what's happening.

    Anyways, I don't know the solution to wifi issue. Hopefully 7.1 fixes it... some day..
  7. morespce54, Feb 13, 2014
    Last edited: Feb 14, 2014

    morespce54 macrumors 65816


    Apr 30, 2004
    Around the World
    Add me to the list...
    I think it was working better a few weeks ago but it might just have been lucky...

    Anyway, when I power on my iPad, on the passcode screen, there is no WiFi symbol, but when I enter the passcode, it shows up. But often, I have to go to the setting>Wifi to see the Wifi network.

    Once I'm connected to the network, (and I can double-check with my router that the device is actually connected*), pretty much half of the time, I can't connect to the Internet (no emails, no Safari, no iCloud, no App store, no... Internet). My iMacs, my Macbook Pro, my iPod and my iPhone (even when I turn 3G data off) are connected wirelessly to the same network without any problem... ever.

    The only thing I found that could work was to shut down the iPad and turn it back on. Sometimes I have to do this 3 to 4 times (sometimes even more) before I can connect to the Internet. Frustrating at least...

    If anyone think of anything else (before 7.1 is out... fingers crossed), let us know!

    *With the router, I can not only see that the iPad is connected to the network (LAN) but I can see that the other device are connecting to the Internet (Internet sessions) and I can see that the iPad don't... no error message on the router, just no Internet session for the iPad. As I said, I can see the iPad on the network from the router and from my Mac wirelessly in iTunes.
  8. gatearray macrumors 65816

    Apr 24, 2010
    I had an iPad Air like this, too, very frustrating issue! I think iOS 7 is mixed up in this somehow, maybe even iCloud Keychain, but I digress.

    Anyway, Reset Network Settings seemed to help the issue as opposed to forgetting the network.
  9. neutrino23 macrumors 68000

    Feb 14, 2003
    SF Bay area
    I have an iPad air and have not seen anything like this and I travel a lot and connect to all sorts of WiFi. I know that is no comfort to those having problems. The point is that it is not a generic problem.

    Have you tried taking it to an Apple store? They seem to have a way to connect to your device and read error codes that we don't see.
  10. payne0391 macrumors newbie

    Mar 12, 2013
    I've recently started to notice this, a couple of times I've picked up my Air and it says its connected to my home WIFI but when I try to use Safari or maybe update Facebook, Twitter or some games that require an internet connection it doesn't connect.

    I've found that turning on airplane mode and turning it off again does the trick for me and its a lot quicker than forgetting the network and reconnecting!

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