iPad iPad Air Wifi does not work with WPA2 security?

Discussion in 'iPad' started by calyleo, Mar 18, 2014.

  1. calyleo macrumors newbie

    Mar 18, 2014

    I find it curious that my new iPad Air cannot connect to a wireless network with WPA2 security (or any WPA for that matter) enabled. Every other device so far has worked perfectly with my ASUS RT-N56U router.

    Luckily I bought the overpriced Wifi+Cellular version so that I don’t only have to resort to an open wireless network. It only takes me so far though as the App Store does not allow much downloading without a Wifi connection.

    In terms of security and connectivity Android is a clear winner here. I did not expect a premium and user-friendly Apple product to face such trouble with a basic function like this. Has anyone else bought a shiny new iPad only to leave it as a paperweight a while later?
  2. Intell macrumors P6


    Jan 24, 2010
    All iOS devices are able to see and connect to a WPA2 Person/Enterprise network. Android has no advantage in this case. If anything, Android may have a slight disadvantage due to it not support some types of RADIUS servers used with WPA2 Enterprise networks.
  3. Zmanbaseball2 macrumors 68040


    Aug 24, 2012
    New York, USA

    I currently use that router and I tend to have to restart it every so often for my devices to connect. It annoying. My iPad works fine with it when it works. May be an dumb QS but did you try to unplug and plug it back in/ restart it?
  4. Yahooligan macrumors 6502a


    Aug 7, 2011
    Sorry to say, but you're mistaken. The iPad Air does support WPA2 just fine. I use WPA2 here at home, we use it at work. No problems whatsoever.

    So before you go out and bash the Air you may want to slow your roll and figure out what setting on your wifi router is causing the problem.
  5. Zmanbaseball2 macrumors 68040


    Aug 24, 2012
    New York, USA

    Too add on:
    Try a reset of the route that resets everything to default. Try and connecting to the router in the default settings. Then after you are able to connect to it put the setting you want on the router. See if you can connect to it. Also check if there is a recent software update for the router.
  6. jbachandouris macrumors 601


    Aug 18, 2009
    Upstate NY
    Also worth mentioning:
    go into the wifi settings and choose other.
    Type the name of the network.
    Click on security and choose WPA2.
    Enter password.

    I have an iPad Air and iPhone 5s and every so often, that's the only way to connect. It also happened with my iPhone 5.
  7. calyleo thread starter macrumors newbie

    Mar 18, 2014
    Zmanbaseball2 and jbachandouris, thanks for your suggestions.

    I fiddled around with the router and iPad a bit more. What happened was that the iPad does connect to the WPA2 secured network ONLY with the password that I set in the initial setup right after the router has gone through a factory reset. If I change the password later, it won't work, even if I would reset the iPad network settings afterwards. Why this happens is beyond my comprehension, probably a bad joke only Jobs could think of. I'll just leave this here in case someone else runs to this same problem and does not want to waste hours figuring it out.
  8. EDH667 macrumors 6502a


    Nov 25, 2009
    Northern California
    My guess is that it is a problem with your router, not your iPad. I have used WPA2 with multiple routers and have never had a problem with any IOS device.
  9. scaredpoet macrumors 604


    Apr 6, 2007
    That's odd. I've connected to more routers with my iPad Air and iPhone devices than I have fingers and toes, and changed passwords are not a problem. I also connect to WPA2 Enterprise networks without issue. Given the penetration rate of iOS devices on Enterprise WiFi, this would be something a LOT of users would be up in arms over if this was truly an Apple device/OS issue.

    Given the slant of your posts, maybe the best course of action is to just return the iPad. From the looks of it, it's not something you'd be happy with anyway.
  10. Tork macrumors regular


    Oct 14, 2006
    Agreed, must be a problem with the OP's router. I've had six iOS devices, and they've always been extremely reliable connecting to all sorts of routers, including using WPA2. The HTC Sensation I used to have (their flagship Android phone at the time!) gave me a number of WiFi-related headaches over the 9ish months I had it, however...

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