iPad iPad Air Wifi does not work with WPA2 security?

calyleo

macrumors newbie
Original poster
Mar 18, 2014
2
0
Hi,

I find it curious that my new iPad Air cannot connect to a wireless network with WPA2 security (or any WPA for that matter) enabled. Every other device so far has worked perfectly with my ASUS RT-N56U router.

Luckily I bought the overpriced Wifi+Cellular version so that I don’t only have to resort to an open wireless network. It only takes me so far though as the App Store does not allow much downloading without a Wifi connection.

In terms of security and connectivity Android is a clear winner here. I did not expect a premium and user-friendly Apple product to face such trouble with a basic function like this. Has anyone else bought a shiny new iPad only to leave it as a paperweight a while later?
 

Intell

macrumors P6
Jan 24, 2010
18,872
368
Inside
All iOS devices are able to see and connect to a WPA2 Person/Enterprise network. Android has no advantage in this case. If anything, Android may have a slight disadvantage due to it not support some types of RADIUS servers used with WPA2 Enterprise networks.
 

Zmanbaseball2

macrumors 68040
Aug 24, 2012
3,523
10
New York, USA
Hi,



I find it curious that my new iPad Air cannot connect to a wireless network with WPA2 security (or any WPA for that matter) enabled. Every other device so far has worked perfectly with my ASUS RT-N56U router.



Luckily I bought the overpriced Wifi+Cellular version so that I don’t only have to resort to an open wireless network. It only takes me so far though as the App Store does not allow much downloading without a Wifi connection.



In terms of security and connectivity Android is a clear winner here. I did not expect a premium and user-friendly Apple product to face such trouble with a basic function like this. Has anyone else bought a shiny new iPad only to leave it as a paperweight a while later?

I currently use that router and I tend to have to restart it every so often for my devices to connect. It annoying. My iPad works fine with it when it works. May be an dumb QS but did you try to unplug and plug it back in/ restart it?
 

Yahooligan

macrumors 6502a
Aug 7, 2011
965
113
Illinois
Sorry to say, but you're mistaken. The iPad Air does support WPA2 just fine. I use WPA2 here at home, we use it at work. No problems whatsoever.

So before you go out and bash the Air you may want to slow your roll and figure out what setting on your wifi router is causing the problem.
 

Zmanbaseball2

macrumors 68040
Aug 24, 2012
3,523
10
New York, USA
Sorry to say, but you're mistaken. The iPad Air does support WPA2 just fine. I use WPA2 here at home, we use it at work. No problems whatsoever.



So before you go out and bash the Air you may want to slow your roll and figure out what setting on your wifi router is causing the problem.

Too add on:
Try a reset of the route that resets everything to default. Try and connecting to the router in the default settings. Then after you are able to connect to it put the setting you want on the router. See if you can connect to it. Also check if there is a recent software update for the router.
 

jbachandouris

macrumors 601
Aug 18, 2009
4,560
1,447
Upstate NY
Also worth mentioning:
go into the wifi settings and choose other.
Type the name of the network.
Click on security and choose WPA2.
Enter password.

I have an iPad Air and iPhone 5s and every so often, that's the only way to connect. It also happened with my iPhone 5.
 

calyleo

macrumors newbie
Original poster
Mar 18, 2014
2
0
Zmanbaseball2 and jbachandouris, thanks for your suggestions.

I fiddled around with the router and iPad a bit more. What happened was that the iPad does connect to the WPA2 secured network ONLY with the password that I set in the initial setup right after the router has gone through a factory reset. If I change the password later, it won't work, even if I would reset the iPad network settings afterwards. Why this happens is beyond my comprehension, probably a bad joke only Jobs could think of. I'll just leave this here in case someone else runs to this same problem and does not want to waste hours figuring it out.
 

EDH667

macrumors 6502a
Nov 25, 2009
974
219
Northern California
Zmanbaseball2 and jbachandouris, thanks for your suggestions.

I fiddled around with the router and iPad a bit more. What happened was that the iPad does connect to the WPA2 secured network ONLY with the password that I set in the initial setup right after the router has gone through a factory reset. If I change the password later, it won't work, even if I would reset the iPad network settings afterwards. Why this happens is beyond my comprehension, probably a bad joke only Jobs could think of. I'll just leave this here in case someone else runs to this same problem and does not want to waste hours figuring it out.
My guess is that it is a problem with your router, not your iPad. I have used WPA2 with multiple routers and have never had a problem with any IOS device.
 

scaredpoet

macrumors 604
Apr 6, 2007
6,626
342
I fiddled around with the router and iPad a bit more. What happened was that the iPad does connect to the WPA2 secured network ONLY with the password that I set in the initial setup right after the router has gone through a factory reset. If I change the password later, it won't work, even if I would reset the iPad network settings afterwards.
That's odd. I've connected to more routers with my iPad Air and iPhone devices than I have fingers and toes, and changed passwords are not a problem. I also connect to WPA2 Enterprise networks without issue. Given the penetration rate of iOS devices on Enterprise WiFi, this would be something a LOT of users would be up in arms over if this was truly an Apple device/OS issue.

Why this happens is beyond my comprehension, probably a bad joke only Jobs could think of.
Given the slant of your posts, maybe the best course of action is to just return the iPad. From the looks of it, it's not something you'd be happy with anyway.
 

Tork

macrumors regular
Oct 14, 2006
210
114
My guess is that it is a problem with your router, not your iPad. I have used WPA2 with multiple routers and have never had a problem with any IOS device.
Agreed, must be a problem with the OP's router. I've had six iOS devices, and they've always been extremely reliable connecting to all sorts of routers, including using WPA2. The HTC Sensation I used to have (their flagship Android phone at the time!) gave me a number of WiFi-related headaches over the 9ish months I had it, however...