iPad back from repair "is supervised and managed by Schenker"

Discussion in 'iPad Tips, Help and Troubleshooting' started by Erlendks, Jul 7, 2017.

  1. Erlendks macrumors newbie

    Jun 18, 2017

    Just got my iPad Pro 12.9 2 gen back from repair. They did not find the issue so I intend to send it back again. Planned to do some tests just in case, and noticed that something is not quite right. In the settings menu it says: "The iPad is supervised and managed by Schenker." It also got an app called mediabundle installed. I did a factory reset when I returned it. I assume they just forgot to factory reset after the "repair". Do you agree? Has anyone experienced the same?
  2. chrfr macrumors 603

    Jul 11, 2009
    You need to contact Apple and probably send it back. It's likely you got a different iPad back, and the one you got belongs to a company called Schenker. This isn't something you'll be able to disable or turn off.
  3. Erlendks thread starter macrumors newbie

    Jun 18, 2017
    It has the same serial number. Plan to return it anyway.

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