iPad backup can't complete

Discussion in 'iPad Tips, Help and Troubleshooting' started by markhjeffery, Jul 2, 2011.

  1. markhjeffery macrumors newbie

    Feb 8, 2010
    Basingstoke, Uk

    My iPad currently has 4.3.1 on it, and when I try to sync, the backup just doesn't work. The iPad resets a couple of times, and eventually fails.

    I can complete a sync if I click the X to cancel the backup, and carry on with the rest.

    I have tried deleting the backup files in ~/Library/Application Support/MobileSync/Backup/ but it doesn't seem to help.

    I've only got one USB cable connected, and the computer is a 2009 Aluminium Macbook OSX 10.6.8

    I would like to upgrade to 4.3.3, but I can't do that until I get a full backup.
  2. Ronnoco macrumors 68030


    Oct 16, 2007
    United States of America
    Sounds like you may have to do a factory reset or full system restore

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