iPad battery death

Discussion in 'iPad' started by tekksan, Nov 2, 2010.

  1. tekksan macrumors regular

    Joined:
    Mar 27, 2009
    #1
    Does anybody know if your AppleCare has expired on an iPad and the battery dies a natural death, will Apple replace the iPad with a new one for $99?

    What about if the iPad battery dies and you *do* still have AppleCare...do you still have to pay the $99 for the new iPad?
     
  2. poloponies macrumors 68030

    Joined:
    May 3, 2010
    #2
    It's for out-of-warranty replacement, like for the iPod or MBA. Because it's not intended to be user-serviceable they offer the $99 battery replacement (iPad swap). In-warranty is still free.
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    Batteries are only covered by warranty or AppleCare in the case of manufacturer defect. Replacement of a non-defective battery, whether in or out of warranty, will be charged to the customer. While you may be successful in getting a store to make an exception for you, that's not guaranteed.

    Battery Replacement Service - iPad: Frequently Asked Questions
     
  4. poloponies macrumors 68030

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    May 3, 2010
    #4
    By anyone's definition a dead battery in the first year of ownership is a manufacturing defect.
     
  5. hcho3 macrumors 68030

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    May 13, 2010
    #5
    They will give you different iPad that will have a new battery. So... quite possibly.... after few years, if you send in your original iPad, you might get 2nd or 3rd gen iPad for a replacement. Am I wrong?
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    Not true. It depends on how the battery is treated and how much it's used.

    From: http://www.apple.com/batteries/ipad.html
    There is nothing in that statement that defines a timeframe. If you exceed the number of cycles in less than a year, there is nothing in the warranty that defines that as defective or assures a free replacement.
    They would likely replace it with the most equivalent model available at the time of replacement.
     
  7. andiwm2003 macrumors 601

    andiwm2003

    Joined:
    Mar 29, 2004
    Location:
    Boston, MA
    #7
    they will have refurb ipads available for a long time to swap them out.

    after that they will upgrade your 1st generation iPad with a better 1st generation ipad (e.g. a 32GB with a 64GB model)

    and after that they will maybe upgrade you with a refurb 2nd generation model. however my guess is that they end the program before that and you're out of luck.

    also it's not likely that after 5+ years your iPad is still fully working without any scratches and therefore eligible for the battery swap program. more than likely your iPad will have a scratch or a brokem homebutton or such that disqualifies it from the battery swap program. and apple care ended by then as well.

    in short: no cheap way to upgrade your iPad.
     
  8. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #8
    A scratch would not disqualify an iPad from battery replacement:
     
  9. poloponies macrumors 68030

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    May 3, 2010
    #9
    Please, 1,000 cycles in a year? Aside from your obvious grasping at straws, Apple generally doesn't view drops of 20-40% of battery life over the first year as defective (although you can certainly find a sympathetic ear at 40%).

    What I said in my post that if the battery is dead (40% of original or less) within the first year (for an undamaged iPad, obviously), nobody is going to argue that you ran over 1,000 cycles. They will replace it under warranty.
     
  10. GGJstudios, Nov 8, 2010
    Last edited: Nov 8, 2010

    GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #10
    Not if you're over 1,000 cycles, unless you find a sympathetic Apple rep. And if AppleCare has been purchased, the time frame is 2 years, not 1.
     
  11. danrel macrumors member

    danrel

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    Jan 20, 2009
    Location:
    North Carolina
    #11
    I think he was just getting at the fact that it would be physically impossible to charge(~4-5 hours) and rundown the entire battery(~6-8 hours) 1000 times in a year or less...

    1 year = 8760 hours

    4000 hours(~1000 charges) + 6000 hours(~1000 battery drains) = 10000 hours...
     
  12. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #12
    As I said, you have 2 years, not 1, to hit that threshold, if you have AppleCare. The point is, the Apple Warranty and AppleCare only define a health percentage and number of cycles, not a time frame, for determining defective batteries.
     
  13. danrel macrumors member

    danrel

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    Jan 20, 2009
    Location:
    North Carolina
    #13
    That wasn't the original argument, nor was it ever his argument. His argument was for the factory, one-year warranty. You added the two-year AppleCare argument as an aside in your last post to him...

    Can't argue about the last part though:

     
  14. drjsway macrumors 6502a

    Joined:
    Jan 8, 2009
    #14
    It's physically impossible to exceed 1000 cycles in one year. Even if you continuously run 3D games, the worst case scenario for battery life is 7 hours. The fastest way to charge is using a Griffin power block, which charges to 80% in 2.5 hours. If you charge to exactly 80% every single time, you will go through 1 cycle in 3 hours.

    3 + 7 = 10 hours to go through a full charge. That's 876 cycles at year. And that's continuously running 3D games 24/365 charging only using a Griffin Powerblock while unplugging the iPad at exactly 80% charge every single time.
     
  15. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #15
    Yes, actually it was the original scenario:
    If AppleCare, not the original warranty, has expired, that indicates 2+years of use.
    That's irrelevant, as the OP indicated 2+ years of use, as evidenced by the expiration of AppleCare.
     
  16. danrel macrumors member

    danrel

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    Jan 20, 2009
    Location:
    North Carolina
    #16
    Sorry, you are correct about the original scenario. I was talking about what you and poloponies were arguing about though...

    Again, you are correct if that's what the OP meant by AppleCare. I saw it as the OP referring to the original warranty. Could be my mistake. A lot of people use term AppleCare interchangeably for the initial warranty/extended warranty.

    That was completely relevant to what you and poloponies were arguing about, which is what that last poster was referring to.

    Again, in reference to poloponies comment, not the OP:
     
  17. Ciclismo macrumors 6502a

    Ciclismo

    Joined:
    Jun 15, 2010
    Location:
    Germany
    #17
    That is not the case - if the defect stems from improper use (e.g. use of a third party manufacturer charger which resulted in overcharging; exposure to excessive temperatures, especially below freezing etc. etc.) then the defect is deemed to be outside of the scope of the warranty.

    Perhaps if you had written "By anyone's definition, a dead battery in the first year of proper use as stipulated in the users manual could be surely deemed to stem from a manufacturing defect" then there would not have been such a fuss over your post.
     

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