iPad Pro iPad battery replacement

[mrochester]

Hi all.

Ive sent my iPad Pro 12.9” 2017 off to Apple for a battery replacement. I had an email last night to say they are replacing the device rather than replacing the battery.

Is this typical for iPads to be replaced entirely rather than the battery being replaced? I recall the iPads are much harder to get into than iPhones.

many thanks.

m.

 

[akash.nu]

Yes this is normal

 

[708692]

Yes, that's normal.

 

[mrochester]

Great, that suits me nicely as mine had a few scratches on the back and a few dings around the edges and I presume I’ll get a pristine one back.

 

[708692]

Yep! 😃

 

[mrochester]

Yep! 😃

even better if they sent me a 2018 iPad Pro as replacement but I doubt that’ll happen

 

[708692]

Unfortunately not! They have refurbs of all models until they go vintage or obsolete

 

[mrochester]

Unfortunately not! They have refurbs of all models until they go vintage or obsolete

What a shame! It’ll do another 3 years at least though I would have thought.

 

[Freakonomics101]

Unfortunately not! They have refurbs of all models until they go vintage or obsolete

So they still have Air 2 refurbs??

 

[708692]

So they still have Air 2 refurbs??

I would say it's very likely. Just a quick google shows these are still available from other outlets. E.g. there's over 90 available from:

Apple iPad Air 2 - 64GB in Space Grey (A) - Mac store UK

Introducing the Apple iPad Air 2 in the a safe transport box with sync cable only and AC adaptor. Storage Capacity – 64GB Connectivity – WiFi Colour...

www.macstoreuk.com

I'm not 100% sure about the air 2, but apple are known to sell older kit for longer in some parts of the world (e.g. India). This would mean there's still a supply chain in place for those models. However, as I said, not quite about the air 2 specifically.

 

[AutomaticApple]

even better if they sent me a 2018 iPad Pro as replacement but I doubt that’ll happen

If only they actually did that... 😞

 

[mrochester]

If only they actually did that... 😞

I’ve heard of it in store when they replace older devices with newer ones.

 

[akash.nu]

I’ve heard of it in store when they replace older devices with newer ones.

Only if they’re out of stock while you’re covered by warranty claims.