iPad cannot be synced

Discussion in 'iPad' started by bastband, May 7, 2010.

  1. bastband macrumors member

    May 4, 2010
    I am syncing a US iPad to my UK iTunes and keep getting errors,
    'The iPad cannot be synced. An unknown error has occurred (-48)'.
    'The iPad cannot be synced. An internal device error occurred'
    Can anyone shed any light on this please?
  2. janitor1999 macrumors regular

    Sep 9, 2008
    Could it be as the ipad isn't available in the uk yet that uk itunes, doesn't recognise it, may be an update will be released after it becomes available here.
  3. S keech macrumors newbie

    May 16, 2010
    Unable to sync iPad

    Just received my 32gb iPad and appear to have the same problem,your post was a couple of weeks ago did you manage to sort the problem out?
  4. Spudracer macrumors 6502

    Oct 4, 2009
    That's what they said about the Titanic and the Bismarck. Look what happened.
  5. Swampthing macrumors 6502a


    Mar 5, 2004
    Had the same error this morning, and was able to get everything going again by reinstalling iTunes and restarting my computer.

    You will most likely have to do a RESTORE though, so I hope you haven't been hitting the X to cancel the backup.

    This version of the iPad software is a bit flakey, and I've had to do resets probably about 5 times in 17 days now. Not too great... :(
  6. iserian macrumors 6502

    Apr 30, 2010
    Palo Alto Apple Store
    Had this error while trying to sync a 64wife -- rebooted pc and iTunes had lost it's mind ( entire library deleted ).

    Bottom line Is that iTunes sucks.
  7. si77hay macrumors regular

    Nov 29, 2008
    Had my iPad for 3 weeks now, shipped from US. Wifi 16GB model. Never experienced any issues syncing to iTunes on my iMac.

    Have you Jailbreaked your iPad?
  8. Swampthing macrumors 6502a


    Mar 5, 2004
    No jailbreak here. We're not the only ones... scan through some of the posts here and on other boards. There have been crashes, but that IS expected with the first version of a system like this.

    No worries.
  9. S keech macrumors newbie

    May 16, 2010
    Have sorted on going problem with not being able to sync with iTunes, I was getting lots of warning notices. After a very lengthy conversation with a nice chap at the Mac call centre, he ran through many things, about an hours worth, and determined that i needed to remove some other power drains from my Mac, due to the fact that the iPad draws a lot of power from the Mac to sync, after removing external hard drive and printer we performed a sync and it worked with no problems. Result.
  10. MRU Suspended


    Aug 23, 2005
    In general...

    Those having problems please specify which version of iTunes and which operating system. It is hard to ascertain assistance if you do not provide those you are asking it from, with full information.

    All we can do in such circumstance is guess or post unhelpful info such as it works for me :D

    (oh it works for me by the way ;))

    @ S Keech, glad you got it working. Enjoy your iPad.

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