It is a shame our iPad was dropped in our kitchen area on tile and it is now shattered pretty bad. If you're wondering what it was doing in the kitchen, I was reading a recipe on it and usually have a case but this was one of the rare times I had it off I have read people had success with taking them to Apple explaining the situation and getting a discount on a new one. I'm not expecting anything, but is that worth a shot? Is that only if you're under warranty? It's no longer under warranty as its a 3rd gen so I'm probably out of luck.