Carrier iPad eSIM locked on Verizon?

Discussion in 'iPad' started by Lockon, Jul 27, 2019.

  1. Lockon macrumors regular

    Joined:
    Jun 7, 2010
    #1
    Took the Verizon physical sim out of my Mini 5, but there’s no option to sign up for other services. There’s only a scan qr code option. Am I going to have to buy a fully unlocked iPad directly from Apple in order to try other networks? Thanks.
     
  2. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    I don't know about your Mini 5, but I took the sim card out of my Verizon iPad and replaced it with one from T-Mobile. Worked great. I don't think your Mini 5 is locked to Verizon. The new sim from T-Mobile was $10.00.
     
  3. rui no onna macrumors 604

    rui no onna

    Joined:
    Oct 25, 2013
    #3
    @chscag
    OP is talking about the eSIM slot, not the physical Nano SIM one.

    @Lockon
    Possibly. AT&T did that on older Embedded Apple SIM iPads purchased from them. The Verizon ones had the Embedded Apple SIM completely disabled. This is why I'm hesitant to buy a new iPad from carriers.
     
  4. BasicGreatGuy, Jul 28, 2019
    Last edited: Jul 28, 2019

    BasicGreatGuy Contributor

    BasicGreatGuy

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    Sep 21, 2012
    Location:
    In the middle of several books.
    #4
    If you bought the iPad from Verizon, there is no eSIM option available for other carriers. I don’t know if adding the carrier manually works, as I haven’t tried.
     
  5. AutomaticApple macrumors 68000

    AutomaticApple

    Joined:
    Nov 28, 2018
    Location:
    Massachusetts
    #5
    You mean the eSIM?
     
  6. Lockon thread starter macrumors regular

    Joined:
    Jun 7, 2010
    #6
    This must be the case (I bought the iPad used). I inserted inactive AT&T and T-Mobile physical sims, and the iPad connected to their networks. So it may be just the eSIM that is locked. Very frustrating.
     
  7. Lockon thread starter macrumors regular

    Joined:
    Jun 7, 2010
    #7
    Thanks. Bought this second hand. Didn’t think to research this issue. Guess it’s time to sell it, and try again.
     
  8. Kegs22 macrumors newbie

    Kegs22

    Joined:
    Jul 22, 2019
    Location:
    United States
    #8
    Don’t buy an AT&T one either—they lock their eSim too (at least my 10.5 Pro embedded Apple SIM). I was able to get it unlocked, but it was a bit of a process.
     
  9. Lockon thread starter macrumors regular

    Joined:
    Jun 7, 2010
    #9
    Did At&t customer service help unlock it? I figure calling Verizon is a mute point.
     
  10. Kegs22 macrumors newbie

    Kegs22

    Joined:
    Jul 22, 2019
    Location:
    United States
    #10
    Yes, AT&T customer service helped unlock it. The person I bought it from also called AT&T on my behalf, not sure if that was necessary or not. And then I needed to restore the iPad while tethered to iTunes on a computer to complete the unlocking process. For sure I would try restoring your iPad via iTunes while it is connected to a computer.

    Regarding unlocking, I am referring to the embedded Apple SIM. The removable SIM was usable from the get go. By the way, several reps at AT&T claimed the iPad was unlocked when it really wasn’t. And if I went the AT&T unlock website and entered the IMEI #, it said it was unlocked when it wasn’t. So it took an AT&T rep who knew what they were doing to make the necessary change (and I went through several reps, including 2 at a store who didn’t have a clue).
     

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9 July 27, 2019