The past couple weeks every post on Apple own support page by me has been deleted. A few days ago I received an e-mail saying my iphone had been exchanged for a replacement iphone for a bad speaker issue. I call the Apple store in Townson and said that I had not been to the apple store. I had dropped my iphone and took it the AT&T store in my area. AT&T said I was out of luck they would not honor APPLE repair or exchange policy. The APPLE Store said they would honor their policy but it would cost me $199. No problem in that regard. But they could not explain how a customer who did indeed bring in an iPhone and he received an exchange iPhone. It had my same serial number and other information. My brother and his girlfriend went to APPLE Store in Towson Md. They had each purchased an iPad 1 within the two week return policy of iPad 2. My brother had purchased his at a wal-mart. They refused to honor apple return policy and said he had to do the exchange at an Apple store. She had purchased her at an AT&T store and they said the same thing. The APPLE store in Towson said the only exchanges allowed were those purchased at THAT Apple store. I called the APPLE store and they said the official policy was two week window of the release of the iPad2. The employee said that there had been some confusing and customers had been return their older ipad purchased up till 90 days from the release of iPad 2 and that store had allowed those exchanges. But now the situation had been cleared up. APPLE has removed all posts on it support forum that discuss their exchange for iPad for iPad2. TeachAmerica website had in the past said that APPLE would allow older iPad to be exchanged for ipad 2 at 10% of the cost. (if the older ipad was donated). I used to really like APPLE as a company and it products. I believe it was very bad business to have iPad 2 come out with a camera without notice. If they had announce that option and others and it would be release date. Well, then they would not have their current problem. I had purchased two iPads for my nephew and niece and they are happy with them.