Back in January of 2013 I purchased an iPad Mini (from Target, if it matters) using my Amex card. A couple weeks ago it started developing an issue where it would get stuck on the screen during a reboot. Typically I could power it off and on and eventually it would fully bootup and work perfectly...until the next reboot. I finally got sick of it and brought it in to the Apple store today. After doing a DFU and various other diagnostics, the guy suggested doing a full swap. Of course the warranty expired in Jan, so they quoted me $220. So, finally getting to the meat of my question: has anyone had any success filing an extended warranty claim w/ Amex for this sort of thing? What sort of documentation did you have to provide? Was it a big hassle or pretty trouble free? If it matters I have a Delta SkyMiles Platinum card. Really just curious to know what peoples experience has been. I've never tried to use this benefit.