iPad gets stuck and won't auto rotate

Discussion in 'iPad' started by nickosbad, Apr 21, 2017.

  1. nickosbad macrumors regular

    Joined:
    Feb 16, 2009
    #1
    Hi, my iPad Air 2 is 18 months old and in the past month I have been having a very annoying problem with it..

    Randomly when unlocking the iPad it will not auto rotate and will stick in its current orientation

    There's no pattern to it...sometimes it sticks in portrait and sometimes in landscape and no matter how I turn it it won't rotate unless I power cycle it, there's also no pattern as to when it happens...sometimes once a day sometimes it won't do it for a few days

    I've tried restoring and even setting up as a new iPad but this hasn't fixed it

    As its 18 months old it's Likely to be out of warranty as it was purchased from an Apple Store in the UK

    Any ideas or suggestions??.....I could take it into an Apple Store but getting an appointment is near impossible and they're probably going to want to charge me
     
  2. DavesIknow macrumors member

    DavesIknow

    Joined:
    Jul 5, 2012
    Location:
    Canada
    #2
    Hey there - I also get this on my Ipad Air 2...and the only thing that fixes it is powering it down and up...happens about once a week or so. (and no the orientation lock doesn't get turned on :))

    I would be interested in hearing of any fixes as well.
     
  3. darksithpro macrumors regular

    Joined:
    Oct 27, 2016
    #3
    I also have also been experiencing this on my Air 2 as of recently. Like Daves said, I have to reboot to fix it.
     
  4. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #4
    You don't necessarily have to power it down every time. You can execute a hard reset as well by holding the power button and volume button simultaneously. It can actually will clear other issues perhaps contributing to unknown glitches.
     
  5. Moolani macrumors member

    Moolani

    Joined:
    Dec 18, 2012
    #5
    Happens to my Air 2 from time to time as well. A quick reboot fixes it. Still annoying though.
     
  6. Channan macrumors 68030

    Channan

    Joined:
    Mar 7, 2012
    Location:
    New Orleans
    #6
    Also happens frequently on my iPad Air 2 but not my iPad mini 4.
     
  7. cdm283813 macrumors 6502

    Joined:
    Jan 10, 2015
    #8
    I had this happen on a refurb iPad mini 4 that I got a few days ago. Thought I had a bum unit but turning it off and back on corrected the issue. Haven't seen it since. I'm fully updated to the latest iOS.
    Were your units plugged it? Noticed that unit was charging for maybe a few minutes prior to it happening.
     
  8. sparksd macrumors 6502a

    Joined:
    Jun 7, 2015
    Location:
    Seattle WA
    #9
    Mine has happened when not plugged in or recently charged.
    --- Post Merged, Apr 22, 2017 ---
    I saw an odd variant on this yesterday - the on-screen keyboard would display in landscape on pages oriented portrait and nothing could get it to rotate to portrait. Took a power cycle to reset it.
     
  9. Danilo - Italy macrumors regular

    Joined:
    Oct 22, 2014
    #10
    It is a well know bug that exit from iOS 10 (it is called iPad Air 2 rotation bug). Many people wrote to Apple ask for a fix but Apple don't want listen.
     
  10. itsmilo macrumors 65816

    itsmilo

    Joined:
    Sep 15, 2016
    Location:
    Europe
    #11
    I got a "cannot duplicate" case closed note from Apple after filing it on every iOS 10 beta ...
     
  11. sparksd macrumors 6502a

    Joined:
    Jun 7, 2015
    Location:
    Seattle WA
    #12
    Not really surprised. For me, it is entirely random and rare though extremely irritating when it does occur. This falls in their "live with it" category of issues that aren't worth spending $ chasing down.
     
  12. gobikerider macrumors 68000

    gobikerider

    Joined:
    Apr 15, 2016
    Location:
    United States
    #13
    I was having the same issue but not once since restoring to iOS 10.3.1. Seems gone for me
     
  13. ninaco macrumors 6502

    ninaco

    Joined:
    Mar 11, 2012
    Location:
    VA
    #14
    Same issue here. It's annoying that Apple won't even acknowledge the bug. I get that the issue can't be duplicated on-demand. But, with so many experiencing the issue, they should at least accept that a problem exists and work to resolve it.
     
  14. jjk454ss macrumors 601

    jjk454ss

    Joined:
    Jul 10, 2008
  15. Danilo - Italy macrumors regular

    Joined:
    Oct 22, 2014
    #16
    It happen almost one/three time every week. So if Apple really want to fix it is very easy: use an iPad Air 2 for some day and this bag will show up.
     

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