iPad gets stuck and won't auto rotate

Discussion in 'iPad' started by nickosbad, Apr 21, 2017.

  1. nickosbad macrumors regular

    Feb 16, 2009
    Hi, my iPad Air 2 is 18 months old and in the past month I have been having a very annoying problem with it..

    Randomly when unlocking the iPad it will not auto rotate and will stick in its current orientation

    There's no pattern to it...sometimes it sticks in portrait and sometimes in landscape and no matter how I turn it it won't rotate unless I power cycle it, there's also no pattern as to when it happens...sometimes once a day sometimes it won't do it for a few days

    I've tried restoring and even setting up as a new iPad but this hasn't fixed it

    As its 18 months old it's Likely to be out of warranty as it was purchased from an Apple Store in the UK

    Any ideas or suggestions??.....I could take it into an Apple Store but getting an appointment is near impossible and they're probably going to want to charge me
  2. DavesIknow macrumors member


    Jul 5, 2012
    Hey there - I also get this on my Ipad Air 2...and the only thing that fixes it is powering it down and up...happens about once a week or so. (and no the orientation lock doesn't get turned on :))

    I would be interested in hearing of any fixes as well.
  3. darksithpro macrumors regular

    Oct 27, 2016
    I also have also been experiencing this on my Air 2 as of recently. Like Daves said, I have to reboot to fix it.
  4. Relentless Power macrumors Core

    Relentless Power

    Jul 12, 2016
    You don't necessarily have to power it down every time. You can execute a hard reset as well by holding the power button and volume button simultaneously. It can actually will clear other issues perhaps contributing to unknown glitches.
  5. Moolani macrumors member


    Dec 18, 2012
    Happens to my Air 2 from time to time as well. A quick reboot fixes it. Still annoying though.
  6. Channan macrumors 68030


    Mar 7, 2012
    New Orleans
    Also happens frequently on my iPad Air 2 but not my iPad mini 4.
  7. cdm283813 macrumors 6502

    Jan 10, 2015
    I had this happen on a refurb iPad mini 4 that I got a few days ago. Thought I had a bum unit but turning it off and back on corrected the issue. Haven't seen it since. I'm fully updated to the latest iOS.
    Were your units plugged it? Noticed that unit was charging for maybe a few minutes prior to it happening.
  8. sparksd macrumors 65816

    Jun 7, 2015
    Seattle WA
    Mine has happened when not plugged in or recently charged.
    --- Post Merged, Apr 22, 2017 ---
    I saw an odd variant on this yesterday - the on-screen keyboard would display in landscape on pages oriented portrait and nothing could get it to rotate to portrait. Took a power cycle to reset it.
  9. Danilo - Italy macrumors regular

    Oct 22, 2014
    It is a well know bug that exit from iOS 10 (it is called iPad Air 2 rotation bug). Many people wrote to Apple ask for a fix but Apple don't want listen.
  10. itsmilo macrumors 68000


    Sep 15, 2016
    I got a "cannot duplicate" case closed note from Apple after filing it on every iOS 10 beta ...
  11. sparksd macrumors 65816

    Jun 7, 2015
    Seattle WA
    Not really surprised. For me, it is entirely random and rare though extremely irritating when it does occur. This falls in their "live with it" category of issues that aren't worth spending $ chasing down.
  12. gobikerider macrumors 68000


    Apr 15, 2016
    United States
    I was having the same issue but not once since restoring to iOS 10.3.1. Seems gone for me
  13. ninaco macrumors 6502


    Mar 11, 2012
    Same issue here. It's annoying that Apple won't even acknowledge the bug. I get that the issue can't be duplicated on-demand. But, with so many experiencing the issue, they should at least accept that a problem exists and work to resolve it.
  14. jjk454ss macrumors 601


    Jul 10, 2008
  15. Danilo - Italy macrumors regular

    Oct 22, 2014
    It happen almost one/three time every week. So if Apple really want to fix it is very easy: use an iPad Air 2 for some day and this bag will show up.

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