IPad got swapped out...

Discussion in 'iPad' started by GreggM3, Aug 27, 2010.

  1. GreggM3 macrumors 6502

    Joined:
    Feb 13, 2008
    Location:
    Atlanta
    #1
    Had a weird thing happen today. My iPad reset itself back to factory including wiping all my data! I was at the mall getting my iPhone 4 covered in Ghost Armor so I swung by the super busy Apple store without much hope of seeing a Genius. They squeezed me in 30 minutes later and 10 minutes after that I was heading out the door with a swapped out iPad. Not thrilled about refurb but at least my slightly dented back is no longer a stress and hopefully I won't have the same problem. Way to go Apple your customer service is as always, awesome!
     
  2. stark4 macrumors 6502

    Joined:
    Oct 14, 2008
    Location:
    Florida
  3. GreggM3 thread starter macrumors 6502

    Joined:
    Feb 13, 2008
    Location:
    Atlanta
    #3
    Two months ago.
     
  4. LiloThePleo macrumors 6502

    Joined:
    Aug 8, 2010
    #4
    Those two bits in the same paragraph make me think that it was -accidentally on purpose magically reset-...
     
  5. stark4 macrumors 6502

    Joined:
    Oct 14, 2008
    Location:
    Florida
    #5
    nice i thought they have the 30 days policy for exchange ...

    do you have to show them your receipt or anything like that?
     
  6. GreggM3 thread starter macrumors 6502

    Joined:
    Feb 13, 2008
    Location:
    Atlanta
    #6
    It wasn't accidentally on purpose. The Genius actually ran it through some diagnosis test and said there was some type of failure. I had no intention of getting it swapped out. If my devices get scratched, dented or whatever, I look at it as an event in it's life like a scar on my knee.
     
  7. LiloThePleo macrumors 6502

    Joined:
    Aug 8, 2010
    #7
    Well then I certainly hope its not a common failure, that would be a concern. Glad you were able to have it swapped over with no hassles.

    (In Australia we have a 1 year warranty against defects...)
     
  8. saberahul macrumors 68040

    Joined:
    Nov 6, 2008
    Location:
    USA
    #8
    As far as I know the entire world offers 1 yr limited warranty.
     

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