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Antnee20x

macrumors newbie
Original poster
On my iPad it is asking me to sign into icloud. The sign in pops up and with Apple ID... NAME@icloud.com. It should be (or it is on my iPhone) name@optonline.net

I tried to reset password using security questions and they say they're incorrect. They're not. They are the same always.

Well, I cannot sign in - so I cannot sign out. I also cannot fully reset my iPad (back to new).

In the setting tab, it say iCloud Drive is upgrading (and the icon is spinning as if it's working).

I tried using the email password feature and it will not work either. It will not reset.

This has been going for a long time - I believe since IOS8 (or shortly after). I'm at wits end with this and I really could use help on how to resolve this.
 
On my iPad it is asking me to sign into icloud. The sign in pops up and with Apple ID... NAME@icloud.com. It should be (or it is on my iPhone) name@optonline.net

I tried to reset password using security questions and they say they're incorrect. They're not. They are the same always.

Well, I cannot sign in - so I cannot sign out. I also cannot fully reset my iPad (back to new).

In the setting tab, it say iCloud Drive is upgrading (and the icon is spinning as if it's working).

I tried using the email password feature and it will not work either. It will not reset.

This has been going for a long time - I believe since IOS8 (or shortly after). I'm at wits end with this and I really could use help on how to resolve this.

Antnee, I am going through the same exact thing. I'm almost done with this IPad.
Any solution to this problem.
 
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