iPad insurance

Discussion in 'iPad' started by leons, Jun 23, 2010.

  1. leons macrumors 6502

    Apr 22, 2009
    There seems to be 3 major/substantial/reliable companies offering iPad insurance. Safeware, Worth Ave. Group, and Squaretrade. The thing that bothers me about Squaretrade and Safeware is that repairs are sent to some "generic" repair facility. I am leaning strongly toward Worth Ave Group because they let you bring the device to Apple and cut you a check within seven days. Any comments orvexperiences?
  2. Rockdoc macrumors newbie


    Dec 11, 2007
    Went With SquareTrade

    I went with SquareTrade because of the price (then $79 bucks) and also because it was a no questions asked warranty...Plus no deductible! I have the 2-year warranty and don't worry like I normal would or did with Iphone about something happening. They get it back to you pretty quick and I am quite sure they back up the warranty work that is done. I would shop solely based on price and value. If you are uncomfortable with where the warranty work is done then perhaps go with the company that just cuts you a check when apple fixes it. Hope that helps!
  3. melman101 macrumors 68030

    Sep 3, 2009
    I also went square trade. I have never used them before but I feel quite confident in my purchase, and also, feel very safe using the ipad. The only thing it doesn't cover is theft which sucks.
  4. The Catalyst macrumors 6502

    Dec 4, 2009
    I think I'm headed the squaretrade route too. That's a big piece of glass on the front of this bad boy!
  5. Consultant macrumors G5


    Jun 27, 2007
  6. leons thread starter macrumors 6502

    Apr 22, 2009
    In the interest of information completeness (I haven't decided yet) I called Squaretrade. They told me the USUAL procedure was to send it in for repair, but, at the discretion of the supervisor (when making a claim) it could potentially be approved to be repaired at Apple.
  7. ZipZap macrumors 603

    Dec 14, 2007
    You go to all for all things (except accidental damage) until the apple warranty expires.
  8. 7thMac macrumors 6502

    May 10, 2010
    It's not worth insuring a lot of small things. If you can absorb the loss consider passing on the insurance.
  9. bottarga macrumors newbie

    Jun 11, 2010
    this is the first time i've heard of any options other than squaretrade... does anyone have any experiences with worth ave or safeware? i googled reviews for them and couldn't seem to find a single customer review. before i bought squaretrade (have it for both iphone and ipad), i googled their reviews and they seem pretty legit. thousands of peeps seem to have gotten service and nearly all of them are happy with it. i don't like how once they cash you out, your plan is over, but it's definitely better than nothing.
  10. leons thread starter macrumors 6502

    Apr 22, 2009
  11. dwright1974 macrumors 6502


    Aug 13, 2007
    For the UK people out there.

    I got an iPhone 4 yesterday (still not working, not happy with Vodafone at the moment!) and I rang my home contents insurance provider (direct line) today to see if it was covered.

    It is if it (and anything else like my iPad and MacBookPro) is damaged in my place but for £21 I have added personal protection cover for £21 'til my renewal date (April 2011) to cover ANY of my possesions away from home, so it's worth asking the question with your contents provider.


    - D
  12. jessered macrumors newbie

    Jul 7, 2010
    It just really depends on the amount of patience and disposable income you have.

    Worth Avenue does cover theft/loss and it does not repair your iPad. It is straight up insurance and they send a check for the covered amount minus the deductible. What they fail to mention on any of their sites is what is included in the Receipt of Claims email:

    "Processing can take up to 4-6 weeks during peak seasons"

    As soon as I receive my check and order a new iPad I will be buying a SquareTrade policy on top of my WAG policy. I would rather my unit be repaired/replaced in 5 days then sit on my butt for a month and a half without.
  13. The Catalyst macrumors 6502

    Dec 4, 2009
    I ended up going with squaretrade, figured the extended warranty was well worth the piece of mind for the Pad (especially since it's an item that'll be out and about with me, being passed around and all).

    I also liked the fact that they don't charge you a deductible on their iPad warranties. They're even having a 30% off sale today: http://forums.macrumors.com/showthread.php?t=962131
  14. nixiemaiden macrumors 6502a

    Jun 21, 2010
    Does it cover loss? I thought a police report was required.
  15. Mrbill317 macrumors regular

    Jul 17, 2007
    Squaretrade real overall best choice

    Usually you can get coupons to make it cheaper.

    I've used them twice and once was for my iPod which the controller board died. They gave my my entire purchase price in warranty which allowed me to buy a 160 classic.

    I had no trouble and they put the claim money in my pay pal acct.
  16. nixiemaiden macrumors 6502a

    Jun 21, 2010
    I just bought the insurance today. The price is already including a 20% discount. I tried to be cool and found one for 30 but on the last screen it denied me saying it was only for specific customers.
  17. Battlestar macrumors 6502

    May 9, 2010
    I guess it would depend on what type of environment that you take you iPad into. For general use I wouldn't waste my time with an extended warranty as you get a full year from Apple (less accidental damage) and after a year iPad 2G should be out, so at that point would you really want yours fixed?
  18. iPadAddikt macrumors newbie

    Jun 17, 2011
    Worth Ave. Group - the BEST!

    Within two months of purchasing my iPad, I knew I had to find some independent insurance coverage, especially since I am a college student and replacing this $700 iPad would be next to impossible if something were to happen. So after a google search, comparing the top three sites (Worth, Square, ipadinsurance.com) and reviewing their BBB ratings, I went with Worth Ave. Group. (Another reason I chose them is because they are based in Stillwater, Oklahoma - where Okla. State Univ. is, which my dad is alum, and I grew up in OK).

    My policy is an umbrella policy for college students, so it covers all of my devices (iPad, laptop, iPod), but it only cost $60 for 12 months of coverage with a $50 deductible - and ACCIDENT COVERAGE. Their accident coverage covers: drops, spills, theft, vandalism - for your iPad and a case or docking station - no matter where you are. I HIGHLY recommend this for people that travel b/c homeowner's insurance isn't practical and it doesn't go with you.

    Within two months of purchasing the policy, I had an accident. The screen was cracked in multiple places in the corners, there were dents around the silver frame, and (best of all) there was a split down the middle of the screen - top to bottom. That was depressing for a few hours, until I remembered that I had iPad insurance with accident coverage. I googled the cost of repairs and found a shady store that supposedly replaces iPad screens (which the IRS should probably audit), but I didn't feel warm and fuzzy about that place, so I went straight to the Apple store, which is where I learned that they don't replace iPad screens - they replace the entire device (talk about a money making scheme). So a guy at the Genius Bar printed out a Diagnostic Report that detailed the damage and the only Solution: Replace device. :apple:

    I faxed my claim forms, a copy of my original purchase receipt and Apple's Diagnostic Report to Worth Ave. Group, and the very next afternoon a rep from their Claims Dept. called. She said that my claim was approved and I just needed to send them my iPad. I shipped it to arrive on a Wednesday, and the very next day my check was mailed - for the full purchase price minus my $50 deductible.

    This was the MOST painless process ever. I faxed my documents; my claim was approved the very next day; I shipped my iPad; and got a check. Minus the 3-week delay (completely my fault), this only took 7 days from start to finish. I HIGHLY recommend Worth Ave. Group – and don’t forget to add Accidental Coverage! ;)
  19. PT123 macrumors member

    May 19, 2011
    Square trade is a safe bet, cheap and well tested. I have it and I feel safe.
  20. HazyCloud macrumors 68030


    Jun 30, 2010
    Thanks for this. I'll be looking into them.

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