tw1ll

macrumors regular
Original poster
Aug 3, 2010
243
382
Is anyone having problems with iPad Mail not showing attachments. Just starting today emails sent from Outlook on an iMac are reaching my wifes iPad, the iPad inbox shows that the email has an attachment, but when you open the email there is nothing there. If I look at the same email in Outlook on the iMac the attachments are there. I've tried a variety of file types as attachments (in particular pdf, .doc) but no joy. Any ideas gratefully received.
 

ericwn

macrumors G3
Apr 24, 2016
8,551
5,926
This sounds weird. Do you have a web mail interface where you can double-check that the attachments actually do arrive? Other than that, I assume you have already rebooted the iPad?
 

tw1ll

macrumors regular
Original poster
Aug 3, 2010
243
382
This sounds weird. Do you have a web mail interface where you can double-check that the attachments actually do arrive? Other than that, I assume you have already rebooted the iPad?
Hi - yes using a web mail browser I see the attachment and using Outlook on another PC I see them. It's only on the iPAD that the attachments don't show up. Got me stumped......
[doublepost=1468079502][/doublepost]
Hi - yes using a web mail browser I see the attachment and using Outlook on another PC I see them. It's only on the iPAD that the attachments don't show up. Got me stumped......
I think it was the latest update to Outlook for Mac, but have struggled to find anything on the web. If anyone is aware of a known bug or spots someone with the same issue would you let me know please.
 

tw1ll

macrumors regular
Original poster
Aug 3, 2010
243
382
Delete the email account from the iPad, reboot and re-add the account.
Thanks for the suggestion although it is a problem on several of our pads. Also, I've just found reference to a known bug that supposedly will be fixed this week with the next Outlook update.....here's hoping. If that doesn't do the trick I shall follow your advice.
 

Brianbrianbrian

macrumors newbie
Dec 6, 2017
1
0
Forres, Scotland.
Is anyone having problems with iPad Mail not showing attachments. Just starting today emails sent from Outlook on an iMac are reaching my wifes iPad, the iPad inbox shows that the email has an attachment, but when you open the email there is nothing there. If I look at the same email in Outlook on the iMac the attachments are there. I've tried a variety of file types as attachments (in particular pdf, .doc) but no joy. Any ideas gratefully received.
[doublepost=1512577249][/doublepost]I had the same problem. In desperation I tried re-booting my ipad. It worked!. Sometimes it's easy to overlook the obvious.
 
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