iPad mini iPad mini 4 can't connect to Macbook after restart

[mk313]

After the most recent iPad OS update, my iPad mini 4 went to a lock screen, asking for the user ID & password (or device passcode) associated with the account. This is the first time I've ever seen that. Once I got past that screen, it asked me to connect to a computer with iTunes. I tried connecting to my Macbook, but that no longer has iTunes (replaced by Music, TV & Podcast apps), and none of those apps were recognizing the Mini. I originally asked for help in getting the mini to connect to the Mac, but a restart of the mini fixed the issue

 

[AutomaticApple]

A restart fixed my issue

Restarts don't always permanently fix issues, so you might want to keep us updated if the issue reappears.

 

[mk313]

Restarts don't always permanently fix issues, so you might want to keep us updated if the issue reappears.

Will do. So far it's functioning well, but I'll let you know if anything happens again

 

[ericwn]

Please don’t remove your posts they could be lessons learned for others too.

 

[mk313]

Please don’t remove your posts they could be lessons learned for others too.

Fair enough. I've added it back in above