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iPad mini 4 lock and unlock with smartcover doesn't work
- Thread starter djkasmic
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Sounds like you haven't bought an iPad mini 4 case. All the JETech iPad mini 4 cases on Amazon are showing as not shipping until next month.
Sounds like the manufacturer has just changed the dimensions and not accounted for new magnet placement. Or its just a dud case. I'd send it back.
When the iPad Air first came out the early adopter cases fit, but the magnets had been moved. I bought a poetic case after the cases were updated, but I think that poetic actually replaced the cases where the magnets didn't line up properly. Maybe that's why the last time I checked they weren't selling folio cases yet.
I think all of the 3rd party folio cases on Amazon are from the same mold/manufacturer. I purchased the Moko Case and have the exact same issues as you have on the Jetech. I have read the Khomo cases are exactly the same as well. I have been in touch with Moko and their customer service (excellent, BTW - replied to emails very quickly) has acknowledged all of the issues (Sleep/Wake, magnets, front cover extending over the screen, and the extra cutout on the volume side - they said it was for a SIM card port which I don't have on my wifi-only model - they will be removing the cutout). They advised a new replacement case that corrects all of these issues would be sent within a week or so without charge. I am free to keep the original case I have now.
In fact, Moko was proactive in that they sent an email explaining all of this before I ever contacted them. My case was ordered though our Prime account which is under my wife's email address, so I never saw their email.
All in all, I am very happy with the way they are handling this. Considering the case was $6, I feel I'm getting more than I should expect.
I would assume (hope) that Jetech/Khomo/etc are handling the situation in a similar manner. I would contact their customer service if you have not heard from them.
Bill
I bought an expensive one from Speck. Great case, but the sleep wake did not work. They said that a fix was expected in a few weeks. We shall see. I bought 3 others from Amazon and none had functional sleep wake capabilities even when the ads said so. Beware and be ready to return.
Just curious, did you mean smart case or smart cover?
as someone mentioned earlier, early case manufacturers did not do it perfectly for iPad Mini 4.
but if you meant smart cover, then can you please share a link for that, because I still don't see anyone made a smart cover for iP4 yet, except for the Apple.. And they are expensive..