iPad mini hotel logon problems.

WLS

macrumors 65816
Original poster
Jul 10, 2008
1,230
61
I'm having a problem with my mini and I thought I would see if there are any ideas about what is going on before I call Apple support.
I can't log onto several hotel wifi networks. I can connect to them but I never get the rules and acceptance page. I can do so on my iphone so I am scratching my head.
My mini is the latest one with the A8 and the latest firmware..
Why would this be an issue for my mini?
 

xraydoc

macrumors demi-god
Oct 9, 2005
7,235
1,513
192.168.1.1
I'm having a problem with my mini and I thought I would see if there are any ideas about what is going on before I call Apple support.
I can't log onto several hotel wifi networks. I can connect to them but I never get the rules and acceptance page. I can do so on my iphone so I am scratching my head.
My mini is the latest one with the A8 and the latest firmware..
Why would this be an issue for my mini?
Try a network settings reset.

Some commercial wifi access points are finicky.
 

Cascades42

macrumors 6502
Jan 25, 2016
347
196
UK
Sometimes things weird out. Have you tried typing in the address of the page that pops up on your iPhone?
 

Jeff R

macrumors 6502
Jan 28, 2014
254
70
Sometimes things weird out. Have you tried typing in the address of the page that pops up on your iPhone?
^^ This might work. Type in the company's home page ("hotel's name" .com) in the address bar in safari so that the pop up rules & acceptance window would show. Little trick I learned when trying to get the rules & acceptance window to pop up. Same thing if you're having problems in restaurants ("restaurant's name" .com) and so on. Hope this helps!
 
Last edited:

WLS

macrumors 65816
Original poster
Jul 10, 2008
1,230
61
^^ This might work. Type in the company's home page ("hotel's name" .com) in the address bar in safari so that the pop up rules & acceptance window would show. Little trick I learned when trying to get the rules & acceptance window to pop up. Same thing if you're having problems in restaurants ("restaurant's name" .com) and so on. Hope this helps!
Thanks for trying but I did do that with no success. I also did a shutdown and restart. I'll try a network settings restart next time.
 

Cascades42

macrumors 6502
Jan 25, 2016
347
196
UK
Thanks for trying but I did do that with no success. I also did a shutdown and restart. I'll try a network settings restart next time.
I find the main address of the place doesn't work, it needs to be the address should pop up - the one you see on your iPhone. I've even AirDropped the Safari page over before when it's not in a pop up but rather in Safari.
 

pianoman88

macrumors regular
Aug 20, 2010
197
35
Seeing as how Apple is Flash-phobioc, could it be that the businesses are using Flash?
 

WLS

macrumors 65816
Original poster
Jul 10, 2008
1,230
61
Got it working using a combination of resetting network settings and punching in the redirection address for the terms and conditions login page. Now if the iPad remembers the login I should be fine. Thanks to all in helping!
 

colodane

macrumors 6502a
Nov 11, 2012
789
254
Colorado
Yes, those wi-fi systems with a log in page can be frustratingly devious in terms of how you must log into them. I don't pretend to understand how they work and usually just keep trying different things until something works. The most common solution is to bring up Safari and try to load any web page. That often brings up the custom log in screen that you need to click on to get things working. You can miss that if you were in Mail or some other app.
 

WLS

macrumors 65816
Original poster
Jul 10, 2008
1,230
61
It seems to me that the commercial logons that cause the most problems are those that use a redirection which I think is set up in the router and point to a separate internet company that handles the web site..