iPad mini lock screen issue

Discussion in 'iPad Tips, Help and Troubleshooting' started by CandaceGosson, May 4, 2013.

  1. CandaceGosson macrumors newbie

    May 4, 2013
    Hi, first post on the forum. I've had my mini for 2 weeks now. I'm having an issue with the lock screen. When I close my leather case cover (which has a magnet in it), it will lock the screen like it's supposed to do but when I open the case cover, it unlocks automatically. Up until yesterday, when I would open the case cover, the first screen I would see was my lock screen with the slide bar saying "slide to unlock". My 4 year old son got his hands on it for 2 mins and now I can't seem to get it back to the way it was. I think I've tried all of the options in the settings menu a dozen times and I spent 2 hours on the phone with tech support. Their solution: send it back. We'll give you a new one. They figure it's a software issue. I really don't want to go without my mini for "10-15 business days". Hoping someone out there knows something that the tech guys don't. Thanks!
  2. ewilson6 macrumors 6502

    Nov 30, 2006
    Goto settings->general->iPad Cover lock/unlock and turn it off
  3. charlituna macrumors G3


    Jun 11, 2008
    Los Angeles, CA
    It is a software issue but not a unique one. it's a fluke in iOS 6 that it doesn't lock right away unless you have a passcode lock that is set to immediately

    Look in the autolock settings. I bet it's set for a long length or never. Set it on whatever the shortest time is. Generally we don't notice that it dims but doesn't lock right off cause we aren't opening the cover right off.

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