I installed the iPad (1.0) Remote app and it is unable to see iTunes when Home Sharing was set up.
I received an AppleTV 2 as a gift and spent a few hours setting it up.
I was able to set it up, but ATV wasn't able to see iTunes. When I installed the iPad (1.0) Remote app, it was, similarly, unable to see iTunes when Home Sharing was set up.
It would spin for a few minutes and then say that it was unable to connect.
I called Apple tech support, they said to make sure six ports were opened, which I did.
I called Apple back and they had me try a ton of stuff, including trashing iTunes and downloading a new copy, refreshing ATV, rebooting everything, to no avail.
Two appointments at the Genius Bar, spanning, 3 hours, as well as a 90 minute call to Apple and I'm back at square one.
I'm not using a firewall, nor antivirus
After fiddling with it (for hours) I realized that I can connect if I use a new user.
Here is the latest
I'm stumped....any ideas?
Very frustrating!
Yes, both in same WiFi network, both using same Home Sharing ID. I've seen posts suggesting using a static IP address, which I not only tried, but further wouldn't seem to matter since the last steps I tried, above, show that it lost connection within seconds of quitting iTunes.
I received an AppleTV 2 as a gift and spent a few hours setting it up.
I was able to set it up, but ATV wasn't able to see iTunes. When I installed the iPad (1.0) Remote app, it was, similarly, unable to see iTunes when Home Sharing was set up.
It would spin for a few minutes and then say that it was unable to connect.
I called Apple tech support, they said to make sure six ports were opened, which I did.
I called Apple back and they had me try a ton of stuff, including trashing iTunes and downloading a new copy, refreshing ATV, rebooting everything, to no avail.
Two appointments at the Genius Bar, spanning, 3 hours, as well as a 90 minute call to Apple and I'm back at square one.
I'm not using a firewall, nor antivirus
After fiddling with it (for hours) I realized that I can connect if I use a new user.
Here is the latest
- I created a new user
- I went to new user and set up Home Sharing and iPad can see iTunes (with Remote app)
- I went back to main user and dragged iTunes music folder to shared drive
- ---all steps below in new user account---
- I went to new user and dragged a song (not the whole folder) to new user's iTunes
- iPad can see iTunes
- I dragged all my songs (not the folder) to new user's iTunes
- iPad can see iTunes
- I quit iTunes and reopened it (just to see what would happen, and...)
- iPad can not see iTunes
I'm stumped....any ideas?
Very frustrating!
Yes, both in same WiFi network, both using same Home Sharing ID. I've seen posts suggesting using a static IP address, which I not only tried, but further wouldn't seem to matter since the last steps I tried, above, show that it lost connection within seconds of quitting iTunes.