iPad nor Apple TV can connect to iTunes with Home Sharing

Discussion in 'iPad Tips, Help and Troubleshooting' started by haroldo, May 23, 2011.

  1. haroldo macrumors newbie

    Joined:
    Oct 13, 2007
    #1
    I installed the iPad (1.0) Remote app and it is unable to see iTunes when Home Sharing was set up.
    I received an AppleTV 2 as a gift and spent a few hours setting it up.
    I was able to set it up, but ATV wasn't able to see iTunes. When I installed the iPad (1.0) Remote app, it was, similarly, unable to see iTunes when Home Sharing was set up.
    It would spin for a few minutes and then say that it was unable to connect.

    I called Apple tech support, they said to make sure six ports were opened, which I did.
    I called Apple back and they had me try a ton of stuff, including trashing iTunes and downloading a new copy, refreshing ATV, rebooting everything, to no avail.
    Two appointments at the Genius Bar, spanning, 3 hours, as well as a 90 minute call to Apple and I'm back at square one.
    I'm not using a firewall, nor antivirus
    After fiddling with it (for hours) I realized that I can connect if I use a new user.

    Here is the latest

    • I created a new user
    • I went to new user and set up Home Sharing and iPad can see iTunes (with Remote app)
    • I went back to main user and dragged iTunes music folder to shared drive
    • ---all steps below in new user account---
    • I went to new user and dragged a song (not the whole folder) to new user's iTunes
    • iPad can see iTunes
    • I dragged all my songs (not the folder) to new user's iTunes
    • iPad can see iTunes
    • I quit iTunes and reopened it (just to see what would happen, and...)
    • iPad can not see iTunes

    I'm stumped....any ideas?

    Very frustrating!

    Yes, both in same WiFi network, both using same Home Sharing ID. I've seen posts suggesting using a static IP address, which I not only tried, but further wouldn't seem to matter since the last steps I tried, above, show that it lost connection within seconds of quitting iTunes.
     
  2. haroldo thread starter macrumors newbie

    Joined:
    Oct 13, 2007
  3. haroldo thread starter macrumors newbie

    Joined:
    Oct 13, 2007
    #3
    Follow up...
    Apparently a few years ago I installed Water Roof firewall and trashed it a day later. Unfortunately it left behind a file that was blocking traffic (sudo ipfw list). Removing it from ??? /library/resources/daemon fixed the issue.
     

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