Wirelessly posted My 80 year of neighbor grandmother received an iPad 2 for Christmas from her kids. She is a cool lady and handles computer issues herself. She loaned me iPad as. She knows I am interested in a new iPad. I noticed right away her iPad is not very responive to touch I am on my second iPhone so I think I know how it should respond. I called Apple support and wound up with Paul l who was very glad tO say he was a team leader. I explained the issue and he wanted my credit card for $69 for service. I explained again it was the neighbor's Christmas gift and could not be gvery far out of 90 day warranty. He repeated he was a great tech and I should be happy to talk to a tech in America instead of India His arrogance was overwhelming. The iPad does not have any screen cover but is still unresponsive. I did noticed it seems to work better when fully charged as opposed to 40% battery charge. That difference should not matter in my opinion.I have "reset" the unit with no change. Any ideas??