iPad Pre-order Question

Discussion in 'iPad' started by freddy425, Feb 25, 2011.

  1. freddy425 macrumors regular

    Joined:
    Jan 15, 2010
    Location:
    Southeast USA
    #1
    I am going to be pre-ordering the iPad2 whenever it comes available and I had a question about returns/exchanges.

    This will be the first time I pre-order an Apple product and don't live close to an Apple store, so I was wondering if their is a problem with my iPad (i.e. dust under glass or anything else) is it easy to call Apple and get them to send a replacement quickly? Or am I going to have trouble getting the problem resolved?

    I've just never done this with the nearest Apple store being about 2 hours away

    Thanks
     
  2. poloponies macrumors 68030

    Joined:
    May 3, 2010
    #2
    Why does pre-ordering matter? Apple will replace a defective product no matter what. You can either return it via package delivery or bring it in for a replacement.
     
  3. freddy425 thread starter macrumors regular

    Joined:
    Jan 15, 2010
    Location:
    Southeast USA
    #3
    I just said pre-ordering becuase I've never lived this far from an Apple Store when getting a new product where I can just walk in and do the exchange at the store
     
  4. Mattstkc macrumors 6502a

    Mattstkc

    Joined:
    Dec 8, 2009
    Location:
    Chicago, IL
    #4
    in any event, Apple is amazing when it comes to returns and exchanges. Call them, they'll send a shipping label to you (usually one's included in your box that comes anyways) and they'll swap it out quick. No hassle.

    Happy pre-ordering!:apple::D
     
  5. freddy425 thread starter macrumors regular

    Joined:
    Jan 15, 2010
    Location:
    Southeast USA
    #5
    Thanks!
     

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