iPad Pro iPad Pro 11” Screen Issue?

[LouiseG]

Just picked up my new iPad Pro 11” today. On setting up I felt something sticky on the side where the pencil charges. On closer inspection it appears there is a very very small gap between screen and metal. This follows all the way down the side. Other 3 sides appear ok and screen goes right to the metal.

Anyone saw similar? I attempted to photograph it. Arrow points to where sticky part is more prominent, can just see the small extra black spot.

 

[zea]

My 12.9 is like this too. Just the top (where the pencil goes), it’s flush on all the other sides. It’s a very tiny gap, and can’t ever really notice it. No issues so far. I decided it was fine enough as the rest of the iPad is perfect.

 

[lambertjohn]

My one-week old 11" doesn't have that issue. You might want to take it back and exchange it for another one because it could become a bigger problem in the future.

 

[VSMacOne]

I would take it back. I’d hate to have issues with the seal later down the road.

 

[Royksöpp]

A small gap is perfectly normal. I've had a very small gap like that on all my iPads (Air, Air 2, 10.5). However, yours is unusually wide. I would return or exchange it.

 

[LouiseG]

I took my iPad back to John Lewis today and they have agreed to swap. Unfortunately they didn’t have any stock so I am getting one shipped out. Hopefully no issues with that one when it arrives!

 

[tps3443]

Mine does not have this issue either I just checked mine. I’d say, why not go ahead and exchange it.

 

[Danz91]

Well guys I think I have finally found a fix!
After 3 replacement iPad pros over the last 8 months and trying almost everything it turns out that all you need to do is go to Settings>Accessibility then disable Tap to Wake and restart your device.
Since doing this 2 weeks ago I have not noticed a single stutter, everything has been smooth.

I suggest that everybody try this for a week or so and report back on here to let us know how it goes.