iPad Pro Ipad Pro 11 - Touch Screen Less Sensitive?

TaikoHax

macrumors newbie
Original poster
Nov 20, 2018
9
6
Birmingham, UK
[Mods - conscious this is also partially discussed in the screen protector area but my query sits outside that]

Background
  • Purchased an iPad Pro 11 (Cellular, 256gb)
  • Used it for a couple of days intermittently - noticed it missed a few swipes but put it down to 'downgrading' from a 12.9" pro which i was used to.
  • Put a glass screen protector on it - noticed that touch screen seemed to 'miss' more touch presses when typing or when scrolling through a page.
  • Took screen protector off it (cleaned screen etc) - still noticed touch screen was missing some presses or swipes.
  • Downloaded a touch screen tester app from the store :
    • Tested my partner's iPad 10.5 - no misses/skips
    • Tested my older (last generation, not gen 1) iPad 12.9 - no misses/skips
    • Tested the iPad Pro 11 - misses and skips a low percentage every time
      • Note, that particular app scaled on the screen oddly however (so not a perfect test)
  • Took the iPad into the Apple Store, they kindly swapped it out.
  • Repeated the test on the new Ipad 11 - Same result
Anecdotal
  • Tried the above with and without screen protectors (cleaned screen after)
  • My iPad Pro 11 is a Cellular 256gb
  • I also have a ipad Pro WiFi 10.5 and iPad Pro WiFi 12.9 (gen2)
  • It's certainly not a subjective thing as I've seen the behavior (or lack of), transitioned back to the older pros and it 'feels' different.
    • Enough that it disrupts my workflow
  • That being said, it's not repeatable (aka not a certain site, app or whatever) but it happens in brief usage.
  • I haven't noticed if this repeats with the pencil or not. This is all finger touch.
Question
  1. Is there a better/more scientific way of testing touch sensitivity (as mentioned the app i used scaled 'oddly' on the Pro 11 which may invalidate my test
  2. Is anyone else, upgrading from a previous iPad pro, anecdotally noticing more mistypes or scrolling actions that sometimes need a second swipe?
    • If so, are you on an 11 or 12.9?
 

LibbyLA

macrumors 6502
Jun 16, 2017
394
252
I have WiFi iPad Pros 9.7 and 10.5, iPad Mini4, and cellular iPad 11 256 cellular. I have matte screen protectors on all four devices and have not noticed my iPP 11 responding to touch any differently than my other three iPads. Note that I don’t use the onscreen keyboard on the pros often at all because I have the ASK for all of them so I may not be touching the screen as often as someone who doesn’t use an external keyboard. My 11 seems very responsive to touch.
 

KUKitch

macrumors 6502
Jan 10, 2008
399
215
England
I wonder if we're seeing the same thing? I and some others have noted something similar here - I do feel like I'm experiencing what you're talking about

I should edit to add: I had an original 12.9, and I now have a wifi 256 iPP 11
 

TaikoHax

macrumors newbie
Original poster
Nov 20, 2018
9
6
Birmingham, UK
Interesting - one probably fine, one (or more from looking at that thread) probably less fine.
I read through that thread KuKitch and it seems identical to the problem i'm having.

Any idea if there's a (free) scientific way to find some commonality? the touch screen tester i had cost 99p and didn't quite resolve on the screen properly.
 

TaikoHax

macrumors newbie
Original poster
Nov 20, 2018
9
6
Birmingham, UK
Interesting - one probably fine, one (or more from looking at that thread) probably less fine.
I read through that thread KuKitch and it seems identical to the problem i'm having.

Any idea if there's a (free) scientific way to find some commonality? the touch screen tester i had cost 99p and didn't quite resolve on the screen properly.
Just following up on this (for future generations! :) ).
  • have tried three ipad pros (two were mine, one was a colleagues) - all cellular
  • all exhibited “some” loss of sensitivity (missed swipes and keystrikes)
  • going back to a previous gen (which had a glass screen protector on) felt notably more “snappy” and responsive in terms of touch.
  • on my second ipad i tried a number of glass/non glass screen protectors - significant further drop in sensitivity (increase in missed swipes/keystrokes)
  • anecdotally, from the little ive seen searching for this, it appears to be a more common issue for 11 inch models
  • again the one touch test app i found had an “odd” resolution issue - whether that points to a software issue (did i hear its a different resolution?) or not...i dont know :)
So for me ill drop it back and get a refund from Apple.
Cant tell if its a hardware quality control issue (obv the first gen of a new digitizer) or software ( as not all software appears to be optimised for the new aspect ratio etc).

Either way, hopefully it gets resolved and ill dip my toe back in in the new year and get a new one (as otherwise its a great bit of kit)