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Ethosik

Contributor
Original poster
Oct 21, 2009
7,829
6,761
Hello,

Does anyone experience any issues with the Smart Keyboard with the iPad Pro? Mine will occasionally flash the battery icon and make the charging sound 4 times a second when the smart keyboard is connected. Simply disconnecting the smart keyboard fixes the issue. Is there a way to stop this from happening? It is a random issue, so its not like I can take it to the Apple store and show someone. I can't seem to reproduce this reliably either. I tried partially connecting the smart keyboard, but that did not cause this issue to appear.

Do I simply need to disconnect the smart keyboard when I am not using it? Is there anything else I can do?

Thanks.
 

sracer

macrumors G4
Apr 9, 2010
10,321
13,101
where hip is spoken
Sorry, no. I haven't experienced that in the approximately 6 months I've owned the combo.

Has it always done that or just started? Are the smart connector contacts clean?
 

Ethosik

Contributor
Original poster
Oct 21, 2009
7,829
6,761
Sorry, no. I haven't experienced that in the approximately 6 months I've owned the combo.

Has it always done that or just started? Are the smart connector contacts clean?

It has always done this. It seems to be completely random and it will sometimes go days without issues.
 

Ethosik

Contributor
Original poster
Oct 21, 2009
7,829
6,761
This happened again last night. I woke up to a "ding ding ding ding" sound and it was flashing the batter charge indicator several times a second playing the charging sound. I have absolutely NO idea what is doing this. This ONLY happens when the smart keyboard is connected while the iPad display is off. I have never had it happen while I was using the device.

Any advice or things I should try?
 

Fuchal

macrumors 68030
Sep 30, 2003
2,607
1,087
I would get the keyboard swapped out from Apple, it sounds defective.
 

Ethosik

Contributor
Original poster
Oct 21, 2009
7,829
6,761
Ok. I will give that a try. You don't think it is the iPad itself?
 

PedroAnibarro

macrumors newbie
Jan 23, 2018
1
0
I have had the same problem with two different smart keyboards now. Does anyone found a solution?
 

LovingTeddy

Suspended
Oct 12, 2015
1,848
2,153
Canada
It seems to me that the iPad and Smart Keyboard are not making connection correctly. The ding ding ding ding sounds is like iPad and the Smart Keyboard are trying to connect, then discounted.

I would suggest you bring the keyboard and iPad to Apple Store. It is either the keyboard has problem or the connection point has problem.
 

windywalks

macrumors 6502a
Mar 12, 2004
586
546
It’s definitely the keyboard connecting via the smart connector.
Mine has been doing it since day one. It sometimes happens when my iPad is in my bag and the magnetic connection moves.
I’ve had the iPad discharge from 100 to 25 percent a few times because of that.
 

Todd55

macrumors newbie
Oct 16, 2019
1
0
My ipad pro with smart keyboard when using the Pages app, the right arrow key spaces to the left. The left key also spaces to the left. The keyboard is not defective as the arrow key works just fine with other apps. It’s a Pages-smart keyboard glitch.
 

lyngo

macrumors 6502a
Sep 10, 2007
857
1,450
My ipad pro with smart keyboard when using the Pages app, the right arrow key spaces to the left. The left key also spaces to the left. The keyboard is not defective as the arrow key works just fine with other apps. It’s a Pages-smart keyboard glitch.

Wow, I thought I was going out of my mind. My Logitech Bluetooth keyboard does the same thing in Pages. It’s not just the Smart Keyboard. That issue has to be software related.
 
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