Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

C7 POWER

macrumors 68020
Original poster
Apr 10, 2015
2,047
1,420
Charlotte, NC
I can not wait for the Apple Stores to start re opening. Last May just before my 2018 iPad was out of warranty my screen cracked and the Apple Store replaced it with a new iPad. The bad thing is they always give us re furbished ones and to me there should be a new warranty on the replacement ones they give.

I have owned every iPad since they started making them (Except the 2020 iPad) and the replacement one almost 2 months ago stopped charging using wall outlets, and the ONLY way the iPad sees a cord plugged into it is if I plug it into my Macbook Pro, and then it charges to 1% and that is far as it gets and stops charging. Is it most likely the battery or maybe the USB-C port?

Due to I can power it on with the 1% battery charge, I erased the iPad and was about to order a new one using the trade in program (Apple requires that it can power on, which it can) and I would get $350 credit applied back on a new one. I was about to order a new iPad Pro over the weekend but then cancelled the order after wondering if the repair cost would be cheaper than the $500 for a new one after the credit. Anyone have any idea on repair costs potentially?
 
After talking to Apple Tech Support earlier in the week, they stated it would be a $499 service charge to send it back plus whatever the repair is. She even stated at that point it may not be worth repairing. So since I can get it to charge to at least 1-2%, and for the Trade In Program, Apple requires it to at least turn on, which it does, I ordered a 10.5 iPad Air this time, I only use it to surf the net, etc and I am over having to use 2 different chargers anyway since it uses the USB-C and nothing else Apple makes does, so to save some money, after the trade in, I will only have to pay $185 out of pocket. Beats $800 lol.
 
To answer your warranty period question, my understanding is that the warranty period on a replacement is for the remainder of the original device period, or the end date of its Applecare+ period, or 90 days if out of warranty. To my knowledge, a replacement does not extend the warranty beyond that of the original device. So if you bought the original device on, say, January 1 and had it replaced on May 1, the warranty on the replacement expires December 31 (or the Applecare+ expiration date). https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html
 
Last edited:
  • Like
Reactions: C7 POWER
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.