iPad Pro Ipad pro 2020 problem with iTunes restore

[mogens]

Hi
Just got my new iPad pro 2020 12.9
I have a problem connecting to iTunes on my iMac late 2013.
I bought an Apple USB c to USB adapter, but it doesn't seem to work:-(
I need to restore from my iPad pro first generation backup in iTunes.
Any ideas?
Thanks
Mogens

 

[AutomaticApple]

Just got my new iPad pro 2002 12.9

Holy cow! Apple was ahead of their time!

 

[mogens]

Wow thanks...you are clever to see that. How old are you?

 

[AutomaticApple]

Wow thanks...you are clever to see that. How old are you?

What does that have to do with anything?

 

[BugeyeSTI]

Hi
Just got my new iPad pro 2020 12.9
I have a problem connecting to iTunes on my iMac late 2013.
I bought an Apple USB c to USB adapter, but it doesn't seem to work:-(
I need to restore from my iPad pro first generation backup in iTunes.
Any ideas?
Thanks
Mogens

Are you running Catalina?

 

[mogens]

No Mojava. I’ve just ordered a Belkin usb c to usb cable, maybe it will solve the problem. I just saw that Ikea make a usb c to usb MFI cable. Much cheaper than the Belkin.

 

[one more]

Depending on how much stuff you have on your old iPad, perhaps you could try a direct transfer option?

Use Quick Start to transfer data to a new iPhone or iPad - Apple Support

Set up your new iOS device automatically using an iPhone or iPad.

support.apple.com

 

[mogens]

Depending on how much stuff you have on your old iPad, perhaps you could try a direct transfer option?

Use Quick Start to transfer data to a new iPhone or iPad - Apple Support

Set up your new iOS device automatically using an iPhone or iPad.

support.apple.com

That was my first thought too. I got it connected with my iPad Pro first gen. 128 Gb and followed the instructions, but only icloud data got transferred. No apps, music etc. (I only have the free icloud account) ,my backup is in iTunes on the iMac. I tried a reset and delete one more time but with the same result. Both run ios 13.4.1.

 

[Hobbsee]

Does it disconnect after you hit agree on the terms and conditions?

Both of my 2020s (my 11, then my 12.9 after i returned the 11) did. I got them both to work by following https://support.apple.com/en-us/HT201263

 

[mogens]

For anyone with the same problem this cable from amazon works like a charm to sync/restore etc. with Itunes on a USB3 late 2013 Imac:

https://www.amazon.co.uk/gp/product/B01GGKYS6E/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

You still need Apples USB C to USB adapter if you want to connect a harddrive to your Ipad pro.