iPad Pro 9.7 problems.

Discussion in 'iPad' started by Bigads, Apr 1, 2016.

  1. Bigads macrumors regular

    Bigads

    Joined:
    Jun 17, 2012
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    #1
    picked up my iPad Pro yesterday and whilst us No it throughout the day, about 5 times when using an app, the iPad went black and back to the apple logo for about 10 seconds, then worked again fine.

    Set up as new again today and it has happened again. Any ideas? Genius appt needed?
     
  2. Bigads thread starter macrumors regular

    Bigads

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    #3
    There has been no particular pattern. Tonight it was whilst using safari. Yesterday it was other apps.
     
  3. JD2015 macrumors 6502

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    Sep 16, 2014
  4. Bigads thread starter macrumors regular

    Bigads

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    #5
    I have booked a genius appoint,eat for tomorrow. Not happening on my iPhone 6s Plus, my wife's iPad Air 2 so I am presuming a faulty unit.
    For what it's worth, in the diagnostics log there are a number of Jetsamevents.
     
  5. powerbook911 macrumors 68040

    powerbook911

    Joined:
    Mar 15, 2005
    #6
    Do you have a current iOS? My iPhone was doing that last week. iOS update fixed it.
     
  6. Bigads thread starter macrumors regular

    Bigads

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    #7
    Yeh.meverything up to date.
    Not had this on other devices which is odd as I pretty much have it set up the same as precious iPad and my iPhone.
     
  7. Defender2010 macrumors 68030

    Defender2010

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    England
    #8
    Within the 14 day period, no appontment needed, just return and buy again.
     
  8. Bigads thread starter macrumors regular

    Bigads

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    #9
    Swapped without issues.

    All good, thanks.
     
  9. TheRealAlex macrumors 65816

    Joined:
    Sep 2, 2015
    #10
    Negative do not go through a Genius your iPad is clearly defective. RETURN it for a full refund. And buy another one at a different store.
     

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