iPad Pro Applecare Experience

Discussion in 'iPad' started by auero, Jul 1, 2016.

  1. auero macrumors 65816

    Sep 15, 2006
    Has anyone used an Applecare claim on a cracked 12.9 iPad Pro? I was wondering if they swap the display out or if they give you a refurbished model.
  2. ACG12 macrumors 6502a

    Jun 9, 2015
  3. Bbqthis macrumors 6502a


    Apr 12, 2015
    Bay Area, CA
    They swap devices in leu of a repair on all current iPads since the displays are glued in place.
  4. TheRealAlex macrumors 65816

    Sep 2, 2015
    Yeah th

    Yeah this happened to my good buddy, He had Apple Care and his 12.9 had a small dent but the battery had failed and I went with his they ran a Diagnostic and could not repair the device or replace it. Ahead of time we called ahead to find an Apple Store which DID NOT have any iPad Pro Refurbished unit. We went in and they gave him a new one.

    And he was as happy as he could be. He ended up selling the new 12.9 Pro for a slight profit since he got a 20% Student discount.

    And ended up buy a 9.7 Pro much better much lighter you can 1 hand it unlike the 12.9 which can not be 1 handed.

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