Ipad pro broken

[jukis]

Hi

Today my Ipad Pro came from Apple Store.

Unpacked, start, and screen backlight was flickering fast all time.
When moving from page to page, flickering stopped, and then start again.
When put brightness to 0, flickering stop.
Flickering happened only on static screen.

Then screen went black, no pic at all.
Reset dont help.

 

[mattoligy]

Sounds strange

 

[iphone5att64]

Hi

Today my Ipad Pro came from Apple Store.

Unpacked, start, and screen backlight was flickering fast all time.
When moving from page to page, flickering stopped, and then start again.
When put brightness to 0, flickering stop.
Flickering happened only on static screen.

Then screen went black, no pic at all.
Reset dont help.

Upload a video to start flicker gate.

 

[Aibocyrus]

Take it in. They have stock at the Genius Bar that are made and shipped specifically as replacement. They do typically hold some sellable inventory too just in case there is an OBF.

 

[AbSoluTc]

Hi

Today my Ipad Pro came from Apple Store.

Unpacked, start, and screen backlight was flickering fast all time.
When moving from page to page, flickering stopped, and then start again.
When put brightness to 0, flickering stop.
Flickering happened only on static screen.

Then screen went black, no pic at all.
Reset dont help.

Umm, go back to Apple store to replace?

 

[jukis]

After call to tech support, they will send new one, and i return broken one.

Upload a video to start flicker gate.

Hi

Here is short video of flickering display. http://1drv.ms/1MZ8BOJ
Here in Finland is no Apple Store
TNT will pick broken Ipad, and later Apple send new one.

 

[jukis]

Now came email from apple.
They send new one, but..
Shipping 1 Posted: 5-7 days Delivery: 23 Jan - 25 Jan / Quick Delivery

 

[iphone5att64]

After call to tech support, they will send new one, and i return broken one.


Hi

Here is short video of flickering display. http://1drv.ms/1MZ8BOJ
Here in Finland is no Apple Store
TNT will pick broken Ipad, and later Apple send new one.

You should return it for a refund and buy another one instead of getting a replacement. That way you can start the return date again when you receive it.

 

[mi7chy]

Curious what component is the weak link, backlight or the new 30/60Hz panel refresh circuitry.