Ipad pro broken

Discussion in 'iPad' started by jukis, Nov 12, 2015.

  1. jukis macrumors newbie

    Joined:
    Nov 12, 2015
    #1
    Hi

    Today my Ipad Pro came from Apple Store.

    Unpacked, start, and screen backlight was flickering fast all time.
    When moving from page to page, flickering stopped, and then start again.
    When put brightness to 0, flickering stop.
    Flickering happened only on static screen.

    Then screen went black, no pic at all.
    Reset dont help.
    :(
     
  2. mattoligy macrumors 6502

    mattoligy

    Joined:
    May 15, 2010
    Location:
    Cloud 9
  3. iphone5att64 macrumors 6502

    Joined:
    Sep 19, 2012
    #3

    Upload a video to start flicker gate.
     
  4. Aibocyrus macrumors 6502

    Aibocyrus

    Joined:
    May 26, 2015
    #4
    Take it in. They have stock at the Genius Bar that are made and shipped specifically as replacement. They do typically hold some sellable inventory too just in case there is an OBF.
     
  5. AbSoluTc macrumors 68040

    AbSoluTc

    Joined:
    Sep 21, 2008
    #5
    Umm, go back to Apple store to replace?
     
  6. jukis thread starter macrumors newbie

    Joined:
    Nov 12, 2015
    #6
    After call to tech support, they will send new one, and i return broken one.
    Hi

    Here is short video of flickering display. http://1drv.ms/1MZ8BOJ
    Here in Finland is no Apple Store :(
    TNT will pick broken Ipad, and later Apple send new one.
     
  7. jukis thread starter macrumors newbie

    Joined:
    Nov 12, 2015
    #7
    Now came email from apple.
    They send new one, but..
    Shipping 1 Posted: 5-7 days Delivery: 23 Jan - 25 Jan / Quick Delivery
    :(:(
     
  8. iphone5att64 macrumors 6502

    Joined:
    Sep 19, 2012
    #8
    You should return it for a refund and buy another one instead of getting a replacement. That way you can start the return date again when you receive it.
     
  9. mi7chy macrumors 68040

    mi7chy

    Joined:
    Oct 24, 2014
    #9
    Curious what component is the weak link, backlight or the new 30/60Hz panel refresh circuitry.
     

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