iPad Pro drawing issues... please help

Discussion in 'iPad' started by DaniJoy, Dec 3, 2015.

  1. DaniJoy macrumors 6502

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    California
    #1
    I like to spend 20-30 minutes every day doing circles, ellipses, and lines as a warm up. it happens most while i do this exercise.. but it also happens while drawing and painting (much less with screen protector). The IPP keeps thinking my palm is fingers (activating pan tilt, or undo redo, or the pen randomly stops working while im trying to draw).

    I am baffled, i seem to be the only person who has mentioned these glitches. its weird, sometimes its really bad, other times not as much. its possibly temperature dependent also. Meaning when the tablet is cold (i live in a freezing warehouse) and i just start to use it, its seems to happen allot more.

    Im wondering if i have a defective unit, or if im just mentally defective? haha. Maybe i dont understand palm rejection? I have finger paint turned off. all other settings on default. i have zero issues on all my other tablets like this.

    Software is procreate.

    here is a quick rough video i shot, it was not as glitchy as usual (of course) but i got the issue on film. Any insights greatly appreciated. maybe i just need to change some habits i have developed from wacom?

     
  2. xraydoc macrumors demi-god

    xraydoc

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    #2
    Two questions. Does it happen with other software as well (like Apple's Notes) and do you have mutitouch gestures turned on or off (like for the five-finger app close, 4-finger swipe to switch apps, etc).

    It could be a Procreate issue, which in that case would be unique to that app and not indicative of a hardware or OS fault. And while I haven't tested with the iPP and Pencil, I know that for passive styli, having the multitouch gestures turned on would sometimes cause software-based palm rejection to fail or activate other functions.
     
  3. DaniJoy thread starter macrumors 6502

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    #3
    The gestures are on.

    I have only tested procreate. all the other apps are not so good or have other bugs that make them useless. good suggestion. thanks! ill try notes when i get home from school. im guessing its a bug. but it sure kills the drawing experience for me. ill try turning off the gestures. maybe that will help until if or when this gets fixed.
     
  4. xraydoc macrumors demi-god

    xraydoc

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    #4
    Another thing to consider is that your Pencil could be defective and isn't registering. Try deleting the Pencil from the Bluetooth device list and re-pairing.
     
  5. mi7chy, Dec 3, 2015
    Last edited: Dec 3, 2015

    mi7chy macrumors 68040

    mi7chy

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    #5
  6. DaniJoy thread starter macrumors 6502

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    #6
    thanks for the tips all! ill keep investigating.
     
  7. rkuo macrumors 6502a

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    #7
    The tip of your pencil is loose. Screw it back on tightly.
     
  8. PBG4 Dude macrumors 68000

    PBG4 Dude

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    Jul 6, 2007
    #8
    I need to screw the tip back in on an almost daily basis. Maybe it's Apple's skeuomorphic representation of needing to sharpen the pencil. :)
     
  9. bhodinut macrumors member

    bhodinut

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    Jan 31, 2013
    #9
    Even if you have Procreate setup to only allow gestures for finger/hand input your palm can "look" like a two-finger gesture. That will make the canvas rotate or zoom while you're drawing. It's happened to me. Couldn't figure it out at first.
     
  10. DaniJoy thread starter macrumors 6502

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    #10
    nope.. checked that. had it almost fall out when i got it the first day. i check it religiously now.
     
  11. DaniJoy thread starter macrumors 6502

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    #11
    yes, this sucks!
     
  12. rowspaxe macrumors 68000

    rowspaxe

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  13. DaniJoy thread starter macrumors 6502

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    #13
    your joking right? every app i use gets palm marks all over.
     
  14. Nausicaa macrumors 6502a

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    #14
    I don't know what you're doing, because I definitely don't have the same issue. Occasionally if I'm resting my palm beside the iPad and drag it onto the screen from the border it registers as a finger input briefly but typically self-corrects once it registers the Pencil. Looks like something similar is happening in your video sometimes because you rest your palm on the border.
     
  15. DaniJoy thread starter macrumors 6502

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    #15
    im just drawing, see the video. been using umake also. i get horrible palm rejection here too. apple does not know how to make good art tablets yet. or mine is defective. or its individual software apps issues.
     
  16. bhodinut, Dec 5, 2015
    Last edited: Dec 6, 2015

    bhodinut macrumors member

    bhodinut

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    #16
    Procreate.jpg I've got Procreate setup so it's impossible to draw anything with my fingers (or hand). Look under the IOS Settings for the Procreate App. Procreate ignores everything except for my pencil.
     
  17. DaniJoy thread starter macrumors 6502

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    #17
    Yes I have that setting also. The issue is that the screen moves all over, like video shows. Thanks for the idea though!
     
  18. rowspaxe macrumors 68000

    rowspaxe

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    #18
    I have seen palm issues with procreate demoed on several videos on you tube.
    Yes. I hope this is a developer issue. good luck!
     
  19. Steve686 macrumors 68030

    Steve686

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    #19
    Do any drawing apps have a "pin" option so you have to tap an area on the screen in order for the canvas to move? If not, this would be a great option to defeat unintended movements.
     
  20. DaniJoy thread starter macrumors 6502

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    #20
    interesting, ill check those out. seems as a first gen tool it has some teething issues. not surprising.
     

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