iPad Pro - no stereo on headphones

[ledzepfan1981]

I have recently bought an iPad Pro and all was well until I tried listening to some music!

I previously had an iPad 2 which I had no problems listening to music on using my headphones. I tried listening to some music on my iPad Pro with the same headphones and I can only get sound out of the right ear.

I have checked the headphone cable and that is firmly in place. I then checked the audio balance in Settings and that was set to in the centre.

I have gone on to numerous web sites and nothing has helped.

Please help.

Thank you,

Gareth

 

[Cascades42]

Have you tried plugging the headphones into another device and confirming that the fault is with the iPad not the headphones? If they work with another device then I'd suggest trying other headphones with the iPad Pro to confirm it is the problem, assuming that is the case, then a visit to the Apple Store may well be in order.

 

[ledzepfan1981]

Ok thank you, I will try that. The speakers on the iPad work fine, it's just when I plug in the headphones.

 

[Kubaton]

I just tested mine because I had never used headphones with it before. I get stereo sound from the headphones. Good luck in finding a solution.

 

[ledzepfan1981]

I just tested mine because I had never used headphones with it before. I get stereo sound from the headphones. Good luck in finding a solution.

Thank you for that. Hopefully it's the headphones then!

 

[Kubaton]

Thank you for that. Hopefully it's the headphones then!

My pleasure!