iPad Pro Power Adapter

[lacordaire]

Hi Guys,

I bought an iPP in Brazil that came with a 10 Watt charger. Researching on Internet, I realized that in most other countries the iPP came with a 12 Watt charger.

Basicly, it takes almost 7 hours to charge when in standby, and simply does not charge with the screen turned on and max bright. I comproved that with "Battery Health" app.

Should I buy an alternate 12 Watts power supply? How long does it takes to charge the iPP and, does it charge when in use?

Thanks

 

[Leo90]

was it officially bought from Apple or Apple resellers? If so, it should've come with 12W charger. I recommend buying a certified charger, i.e. the ones Apple sells

 

[lacordaire]

Officialy bought from Apple, at Apple Store. All iPP sold in Brazil come with 10W adapter, I confirmed that with them.

 

[Leo90]

Officialy bought from Apple, at Apple Store. All iPP sold in Brazil come with 10W adapter, I confirmed that with them.

It says on Apple.com.br that all the iPads Pro come with a 12W charger. If it came with a 10W, go to the Apple Store and ask for a replacement.

source: http://www.apple.com/br/shop/buy-ipad/ipad-pro

 

[Brookzy]

OP is correct, and the Apple site is wrong (yes, really!).

In another thread another Brazilian buyer got a 10W charger and confirmed this was correct.

Further, looking on the Brazilian Apple Store for a 12W adapter yields only 5W and 10W variants.

OP: I'm not sure how hard it is to buy from overseas but I would recommend getting an official 12W online if you can. Don't get a fake, your house will burn down!

 

[Bbqthis]

Hi Guys,

I bought an iPP in Brazil that came with a 10 Watt charger. Researching on Internet, I realized that in most other countries the iPP came with a 12 Watt charger.

Basicly, it takes almost 7 hours to charge when in standby, and simply does not charge with the screen turned on and max bright. I comproved that with "Battery Health" app.

Should I buy an alternate 12 Watts power supply? How long does it takes to charge the iPP and, does it charge when in use?

Thanks

You could try ordering a generic 12W USB charger. Or use a good external battery pack. I have an Anker one that charges the Pro at 16W. E teu inglês tá ótimo!!!

 

[lacordaire]

You could try ordering a generic 12W USB charger. Or use a good external battery pack. I have an Anker one that charges the Pro at 16W. E teu inglês tá ótimo!!!

Obrigado! O seu também está!

 

[friedmud]

You could try ordering a generic 12W USB charger. Or use a good external battery pack. I have an Anker one that charges the Pro at 16W. E teu inglês tá ótimo!!!

It's been confirmed that the iPad Pro has circuitry in it that doesn't let it use anything more than 12W. You can plug it into something that can provide more... but it will not charge faster.

 

[Bbqthis]

It's been confirmed that the iPad Pro has circuitry in it that doesn't let it use anything more than 12W. You can plug it into something that can provide more... but it will not charge faster.

Hmm odd. I guess my timer is and I are living in denial. But hey, I'll take it if it makes me feel better.
[doublepost=1454085867][/doublepost]

Obrigado! O seu também está!

Haha é porque sou norte-americano. But I lived in Brazil for a long time.

 

[Newtons Apple]

The smaller charger in Brazil is likely to protect their electrical grid.

 

[xraydoc]

I have a 12 watt charger and I've never seen it not charge while simultaneously in use, though can't recall if screen has been at maximum brightness (but at least reasonably close).

I also have a 6-port (60W total) Anker charger in to which I plug my iPhone 6S, Apple Watch, iPad Pro and iPad mini 4 in to each night at around 1am. All are full within a few hours depending on their level of discharge. But my recollection is that when near-zero, the iPP charges with 5-6 hrs.

 

[lacordaire]

I have a 12 watt charger and I've never seen it not charge while simultaneously in use, though can't recall if screen has been at maximum brightness (but at least reasonably close).

Set the screen brightness to max, put a song to play on speakers at loud volume, and install "Battery Health" to monitor... you will see!

 

[JonSarge3108]

Set the screen brightness to max, put a song to play on speakers at loud volume, and install "Battery Health" to monitor... you will see!

Max brightness destroys my eyes and I've never wanted full volume on the iPads speakers either.

This just isn't a realistic use case in my experience - it may be for others.

 

[lacordaire]

Max brightness destroys my eyes and I've never wanted full volume on the iPads speakers either.

This just isn't a realistic use case in my experience - it may be for others.

I am not suggesting you a behavior change, just a test scenario.

 

[JonSarge3108]

I am not suggesting you a behavior change, just a test scenario.

Why test it if it's never going to matter or be used like that?

It's like asking me to drive my car at 30 degrees below 0 going 150mph - I'm never going to do so I don't care if it's safe or if it works like that ?

 

[lacordaire]

Why test it if it's never going to matter or be used like that?

It's like asking me to drive my car at 30 degrees below 0 going 150mph - I'm never going to do so I don't care if it's safe or if it works like that ?

I do not agree with you, but it is just my opinion.

We pay for the products specifications, not for what we use.

For me, the power adaptor that comes originally with any product must supply enough power to charge it.

 

[Dranix]

What it does.

 

[lacordaire]

What it does.

In your case yes, not in mine.

Remember that I opened this tread because, in Brazil, iPPs are supplied with a 10W charger.

 

[Dranix]

And it charges with that. No one said you can use it while charging...

 

[seadragon]

And it charges with that. No one said you can use it while charging...

Must it be explicitly stated? I think in 2016, it is expected to be able to use a device while charging it. Can you imagine if laptops would not charge or worse, lost charge while in use and plugged in? To me, this would be unacceptable.

 

[lacordaire]

Must it be explicitly stated? I think in 2016, it is expected to be able to use a device while charging it. Can you imagine if laptops would not charge or worse, lost charge while in use and plugged in? To me, this would be unacceptable.

I totally agree. That's my point!

 

[seadragon]

I totally agree. That's my point!

I understand completely. The iPad 3 had this same problem. The ones on display at the Apple Store typically all showed the battery in the red and would not charge. My IPad Air 2 has none of this and happily charges while I'm using it.

 

[Dranix]

Must it be explicitly stated? I think in 2016, it is expected to be able to use a device while charging it. Can you imagine if laptops would not charge or worse, lost charge while in use and plugged in? To me, this would be unacceptable.

That is actually totally normal for mobile cad workstations. Even a 230W charger is not strong enough to charge and power the system at full power.

 

[Sirious]

Hi Guys,

I bought an iPP in Brazil that came with a 10 Watt charger. Researching on Internet, I realized that in most other countries the iPP came with a 12 Watt charger.

Basicly, it takes almost 7 hours to charge when in standby, and simply does not charge with the screen turned on and max bright. I comproved that with "Battery Health" app.

Should I buy an alternate 12 Watts power supply? How long does it takes to charge the iPP and, does it charge when in use?

Thanks

iPad Pro comes with a 12W USB Power Adapter. If you need to purchase an additional adapter, choose the 12W adapter because it can charge all iPad models. Not sure why you've received a 10W one. You can contact Apple and request a part replacement - where they'll send you a new one for free, in exchange for the 10W one.

Tell them what it says on the Apple website, and what you've got. Explicitly tell them that you want them to replace with with a 12W one, and if possible make an exception. It might be a bit hard to get them to do it since you don't have much proof.. but they'll understand

 

[Brookzy]

iPad Pro comes with a 12W USB Power Adapter. If you need to purchase an additional adapter, choose the 12W adapter because it can charge all iPad models. Not sure why you've received a 10W one. You can contact Apple and request a part replacement - where they'll send you a new one for free, in exchange for the 10W one.

Tell them what it says on the Apple website, and what you've got. Explicitly tell them that you want them to replace with with a 12W one, and if possible make an exception. It might be a bit hard to get them to do it since you don't have much proof.. but they'll understand

It would be great if people could read information already posted before rehashing old statements.

Look at my post above. The 12W adapter is not approved for use in Brazil so is not sold. The iPad Pro comes with a 10W adapter in Brazil.

The page you quote is wrong and will eventually be corrected.